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Gateway Apartments

3.5
  • Apartments
  • New York, NY

About this business

Real EstateApartments

Location details

389 S End Ave, New York, NY, 10280, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5531 reviews
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Christopher L.'s profile image
Christopher L. 
rating
9 years ago

Gateway is pretty excellent for the reasons you want in a home - location is incredible and not enough wonderful things can be written about BPC, the staff and doorman are helpful and friendly, and the apartments are above decent. You are certainly paying for location so go into that transaction understanding that and utilize it. No rental fees and in the midst of some major building wide renos. Only negatives are the sidewalk, which is probably a notch above the dirtiest in New York and the fact that you are stuck with th... read more

Freya A.'s profile image
Freya A. 
rating
9 years ago

I stayed in Gateway for about 3 years and had an amazing experience - 1) leasing process was very fast and I worked with Melaine Lessey a few times when I moved, had friends and family move and even when I moved out to a different area. She went above and beyond to help me throughout the process!! 2) maintenance is very efficient - I got requests served on the same day mostly, and they have an online portal for this and paying rent that makes life easier! 

Aisling M.'s profile image
Aisling M. 
rating
9 years ago

Great location and the newly renovated apartments are wonderful. If there's any issue then the maintenance staff is prompt and friendly and tends to it either within hours or within a day. The online residents portal makes it easy to make requests. Only negative would be the laundry room. Machines frequently need maintenance and there aren't loads of them, so my advice would be to get there early to do your laundry! Or simply sign up w/ the doorman to have it picked up, done and delivered for you. 

Margaret W.'s profile image
Margaret W. 
rating
9 years ago

Nice apt how ever the laundry room is horrible!! Machines break all the time people steal others clothes from the machines it's dirty there is Mold in the machines they smell!!! The apt is a good size however it's starting to show it age even though it was renovated a few years ago. The people who work here are very nice!! The people that live here can be very nice as well however some of the families let their children run every where even in to the elevator when there is a line waiting to get in. A child went up by them ... read more

Hongsun K.'s profile image
Hongsun K. 
rating
10 years ago

I really enjoy the community rewards concept for Gateway. Battery Park City is a nice, safe area, and it definitely helps to have all the amenities and surrounding conveniences. 

Sandi B.'s profile image
Sandi B. 
rating
10 years ago

We have had a great experience here & the people have been very helpful whenever we had anything to be taken care of in our apartment. The doormen in our building are very friendly and helpful. - 4 stars 

Jaclyn V.'s profile image
Jaclyn V. 
rating
10 years ago

I was hesitant about moving into Gateway Apartments due to some of the negative reviews. Over the past year of living here I can see that the building is making an effort to improve certain areas. It seems like they do their best to maintain the building and offering more services to residents like being able to schedule maintenance requests without going through a third party. Pros: Awesome location, spacious apartments, great fitness center that doesn't require a contract. Areas of improvement: more "super sized" laund... read more

Lee R.'s profile image
Lee R. 
rating
10 years ago

A very nice place to live. I should know; I've lived here since 1993 - my kids grew up here. There's an active Tenants Association, a great gym, a pool, friendly neighbors and great staff. Every year the campus, community and amenities get better and better. It's not perfect but for the price, I've never found an equal. Since the new WTC and Brookfield Place went up, the neighborhood is more accessible, more fun, great services - 11 movie theaters - and it's gorgeous down here by the water. There's a bike path all the way... read more

X R.'s profile image
X R. 
rating
10 years ago

Nice place to live. Good neighborhood and quiet place. Love the parks around. You don't have access to FiOS though, you're stuck with the worst provider in NYC which is Time Warner Cable. 

Frequently asked questions about Gateway Apartments

How is Gateway Apartments rated?

Gateway Apartments has a 3.5 star rating with 531 reviews. 

When is Gateway Apartments open?

Gateway Apartments is open now. It will close at 6:00 p.m.