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Gateway Apartments

3.5
  • Apartments
  • New York, NY

About this business

Real EstateApartments

Location details

389 S End Ave, New York, NY, 10280, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5521 reviews
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Carl U.'s profile image
Carl U. 
rating
8 years ago

I've been living here for over 25 years. That says it all. I've had my ups and downs with Management, but overall, they've come to my rescue often. In fact, I am very pleased with their immediate response time. New management is more professional and consistent. Trying to please everyone is impossible. The Maintenance staff is terrific. No ones perfect, but if you show a little appreciation for their services, they'll attempt to go that extra mile. It's good clean living and I love my neighbors. Just wish more of them wo... read more

Lissan C.'s profile image
Lissan C. 
rating
8 years ago

We moved in here 2 months ago, we love the location, the esplanade and all the greens in BPC. The community consists of several buildings, somewhere around 5/6 and there is a lovely courtyard in the middle of the community. There is a seasonal pool (need to purchase daily pass when the pool is open) and the gym is not included in the rent, which is not cool. The air is really good here and it is very quiet which is hard to find in NYC. I agree with some other reviewers about reserving move-in elevator. We had to scramble wit... read more

Business response:

Hi Lissan! Thank you for taking the time to share your opinion about Gateway Apartments. We very much appreciate it. I'm very sorry to hear about your inconvenience during moving day and that the move-in elevators were not available on the day you initially planned. Thank you for pointing on to plan ahead of time for moving due to limited move-in elevator time slots and we will do everything on our part to make improvements in regards to the issues that you stated. We're so happy that overall, you love this place and woul... read more

Alex B.'s profile image
Alex B. 
rating
8 years ago

Very nice apartment buildings in Battery Park city! Great amenities and location. Minutes away from the One World Trade Center, 9/11 Memorial and has easy access to most subway lines. 

Ashley D.'s profile image
Ashley D. 
rating
8 years ago

I am obsessed with living here. The management is super responsive and fast. The doorman are friendly, and instantly make me feel at home whenever I walk through the doors. The location and private property makes me feel like I am on a resort; it is the perfect oasis in the city. 

Erica L.'s profile image
Erica L. 
rating
8 years ago

Lived here for two months now. Community is nice and friendly for dogs. Management and facility service is one of the slowest. Please if you try to request for I.e. Move in to reserve elevators a month in advance because it took management two weeks to tell me they were not the people who reserve elevators and to speak to maintenance, and by that time it was already too late for my planned move in date. It was quite hectic and stressful. Also signing up for gym took two weeks to activate the key access and we still don't hav... read more

Annie A.'s profile image
Annie A. 
rating
8 years ago

Moved in in August; so far no problems at all. Management very easy to communicate with. Gorgeous building and area overall; barely feels like you are in the city. Very friendly doormen. The one downside is the amenity fee--this is the only building I saw that had additional fees for gym access. Hope this changes soon. 

C C.'s profile image
C C. 
rating
8 years ago

great Location and pleasant staff, they are updating hallways and amenity spaces, new windows 

Kaji S.'s profile image
Kaji S. 
rating
8 years ago

Improved elevator and laundry rooms. *thumbs up* 

Víctor A.'s profile image
Víctor A. 
rating
8 years ago

Best neighborhood in Manhattan. Recently renovated. Quite, residential and amazing views. 

Frequently asked questions about Gateway Apartments

How is Gateway Apartments rated?

Gateway Apartments has a 3.5 star rating with 521 reviews. 

When is Gateway Apartments open?

Gateway Apartments is closed now. It will open at 10:00 a.m.