Gateway Apartments

Rashmi J. 

on Yelp

8 years ago

Have been living here for 2 whole years now. Had moved here from a match-box midtown studio. Pros: 1. All Gateway buildings are gut-renovated. So no plumbing/roach problems. 2. Gorgeous, easily accessible waterfront. Not all apartments have the skyline and water views. You just need to step out the back door to get to the waterfront. 3. Super friendly doormen! Yes, they greet you every time they see you and take great care of packages. 4. Quick response on maintenance requests. They even have an online portal to raise req... read more

Mat M. 

on Yelp

9 years ago

Great area but go someplace other than 395 for at least a year. Every morning 8am to 8:30 half the elevators are used by the construction & repair crews loading in...takes 10 to 15 minutes to get out of the building. Some type of drilling noise every weekday. Laundry room is dingy and many machines smell. Some type of closed for repair thing(water, laundry) at least once a month. High amount of turnover, 30 to 40% yearly. High cost but not luxury: pool & gym are extra & electric is very high! Good things: apartment size, c... read more

Sharon N. 

on Yelp

9 years ago

The management at Gateway is infuriating! Kelly is the absolute worst, impossible to reason with. Tough luck if you have anything broken or faulty with your appliances. They will be replaced with old ones from other empty units! and they're usually broken down as well. Some good news, after years of dust, dog pee, dirt, soil, garbage, and years of complaining they finally decided to shampoo the soiled rugs of our hallway. Let's see if anyone will ever mop the compactor room!!! 

Marty M. 

on Yelp

9 years ago

Management has been on a price-gouging tear in the last several years, inflating rents for the oldest building in the district well over comparable buildings nearby. Public spaces remain embarrassingly shabby. Apartment windows are uninsulated, and the expensive, inefficient climate-control units mysteriously register charges back to the landlord -- not ConEd. (It's small wonder they've not been improved...) Hallway carpets have likely not been replaced since the 1980s, festering in stale, un-airconditioned stasis. The laund... read more

Beth G. 

on Yelp

9 years ago

Gateway Management just banned & confiscated all doormats & any decorations on residents' doors. This is the letter all residents received. The items were confiscated last week. Personal Items in Hallway and Entry Door Management wants to remind all of our tenants that it is against Gateway policy to store personal belongings in the hallway or attach decorations to the entry door. The Rules and Regulations of your lease (Owner Rules) (Public Access Ways) states: "(a) Tenants shall not block or leave anything in or on the ... read more

Rupert M. 

on Yelp

9 years ago

I've been hearing constant extremely loud drilling and hammering from the apartments surrounding mine (Gateway Plaza), for over a year. Its so constant, and has been going on for so long, that the only logical explanation is that someone is operating a business of some kind out of their apartment. Its coming from the "front side" (facing east, away from the river) of the sixth floor of 375, but given how long it's been going on, i wouldn't be shocked if it's happening all over the place, in all the buildings. This has be... read more

Ami S. 

on Yelp

9 years ago

DO NOT RENT HERE IS MY OPINION. We have had a very bad experience. Our bike was stolen even though they had it under video surveillance, no one is watching the monitors. OUr apartment has had so many defects. There have been nasty odors that they have not been able to successful resolve. We have had cracks in the walls with huge air drafts. The electricity bill is enormous and with the leaky walls and windows, it is no surprise. Our window was loose..that was scarry. Our front lock did not lock-I had no choice but to ... read more

Steve N. 

on Yelp

9 years ago

Quiet and peaceful neighborhood, nice views from window, shitty fitness club, pool small and overpriced. All doormen and are extremly good guys. Elevators - are horrible, some times i'm waiting for 20 mins. Management are rude and unprofessional - very hard to reach person who responsible for something, this year new problem - try to charge me late fee - live here for two years and not had a problem with payments before, i send check at early 20's every month and every time it was on time, for last 5 month it gone bad - eve... read more

Megan R. 

on Yelp

9 years ago

I lived in Gateway for 3 years. I was offered a job opportunity out of state and therefore had to leave my apt earlier than anticipated. In breaking your lease you can pay up to as much as 3 months rent and lose your security deposit if you do not find someone to take over your lease. Obviously I decided to go the route of finding someone to take over my lease. I used a broker that the Gateway leasing office recommended to me. The unfortunate part in all of this was that the building had just put up scaffolding around all th... read more