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Gateway Apartments
- Apartments
- New York, NY
About this business
Gateway is a welcoming waterfront oasis located in bustling Downtown Manhattan. Residents enjoy life on the waterfront in spacious homes with breathtaking views, direct access to the Hudson River waterfront esplanade, a private park, and an outdoor heated pool. Upscale amenities include a state-of-the-art fitness center featuring Peloton® Bikes, expansive lounge, rooftop terrace, and more. Find studio, one, two, and three bedroom apartments conveniently located in Battery Park City, world class shopping, dining and enter... read more
Location details
389 S End Ave, New York, NY, 10280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Verified Renter There is so much construction everywhere including all Elevators repairs ! on the 35th floor is too loud and dirty carpets because if it for a year now and no knows until when . Is a beautiful are but continues to change and not for the better with homeless shelters being open in the area and they’re migrating slowly into the neighborhood.
Verified Renter I liked the area and the space but there are issues that need to be improved like the long waiting time for the elevators. Some times 15 minutes wait, people get also trapped frequently inside. The renewal process is a nightmare with Gateway management being super difficult and start always with 30% increase. My apartment is not renovated and got mildew and noisy ac units. The resiliency project for water levels is starting soon in the area and wondering about the noise, dust and green and pedestrian area clo... read more
“Luxury” living for outrageous rent increases Don’t be fooled by the pretty pictures online and incentives when first moving in. The Gateway buildings have serious problems with their plumbing, elevators, and vermin, which you likely won’t notice when first visiting. And after locking you into semi-reasonable deals when you first sign a lease, management will send unheard-of rent increases your way shortly thereafter when they know that moving again is the last thing you want. Nevertheless, I have neighbors moving out left a... read more
Ok when you enter, nightmare when you move out Lived in 395 building for a year. Great location, cooperative leasing office but terrible management company once you try to renew the contract and/or move out. Units were pricey for the real quality (you really understand once you live in...) but after the pandemic they have been a bit more convenient. Great terraces and pool, 2 out 3 doormen were really cooperative but 1 was a lazy nightmare. I did try to proactively propose a lease renewal/negotiate to stay one more year but ... read more
Verified Renter Gateway is terrific with new tenants, but absolutely horrible with tenants that have been here.
Verified Renter I moved in 2 months ago and I wish I had not - very glad this is just a lease takeover. There is no sense of community here. Residents and management do not have levels of respect for other people nor the property.
Verified Renter Management office is not helpful at all. Some of the front desk people are awesome, others are terrible and can never find packages that sit in the delivery room for days. Laundry facilities consistently break.
Impossible to sleep properly You pay a huge amount of money and it is like living on a construction site where hammering and drilling start basically every day well before 8am. When you ask for assistance from the management, they don’t really care. Only the pandemic kept us here, we cannot wait to leave.
Verified Renter Asking for an over 15% rent increase during a global pandemic seemed fairly unreasonable and unacceptable to me.
Frequently asked questions about Gateway Apartments
How is Gateway Apartments rated?
Gateway Apartments has a 3.8 star rating with 333 reviews.
When is Gateway Apartments open?
Gateway Apartments is closed now. It will open tomorrow at 10:00 a.m.