Gateway Apartments

Reba C. 

on Yelp

7 years ago

I have been a tenant in Gateway Plaza for 10 years. The management office has never been great, but it is aboslutely atrocious now. The complex manager is extremely rude. They are only interested in making cosmetic fixes that don't last long, but will not invest in real improvements. My walls are cracked in several locations, and all they offer is a paint job. After 6 months the cracks return. They need to fill in the cracks, but refuse. Another issue is the poor quality of the repairs and upgrades. They remodeld the h... read more

Gateway U. 

on Yelp

7 years ago

Biggest issue is the smelly and unsanitary conditions caused by inconsiderate tenants walking their dogs both on the property grounds and/or on sidewalks immediately in front of property. There is a constant putrid stench of urine (sometimes in the summer heat it is truly horrendous) and quite often the remains of dog feces smeared from where it was not properly picked up. The management DOES NOT do enough to enact or enforce stronger health safely rules regarding walking dogs. 

Mohit J. 

on Yelp

8 years ago

I wish I had read this Yelp review before I had signed a lease at Gateway. Move on. This is not the place you want to live even if you are a budding Goldman analyst looking to be close to the office. First of all, there are no good comments about the management office. They are the most vile human beings and even worse than brokers. They will not be helpful in any respect, whether that is move-in, lock-out or move-out (in fact that will be the best day of your life, similar to winning a lottery). The quality of management... read more

Diana Y. 

on Yelp

8 years ago

I lived at Gateway for slightly less than 1 yr. Pros: View: I had an incredible view - one that I will most likely, never have again Space: Apartment is much bigger than similar studios and 1 br's in new developments. Cons: Just about everything else. Heat- My #1 complaint and ultimately the reason why I moved. My apartment was freezing throughout the winter. i had 2 PTAC units in my apartment - but they didn't do anything to keep it warm. The apartment was directly facing the water and not insulated whatsoever - theref... read more

Morgan M. 

on Yelp

8 years ago

There's potential here, so I wish I could leave a good review; but the maintenance needs *serious* improvement before I could recommend this place. Even our "newly renovated" apartment had so many things broken that we very nearly cancelled our lease less than a month after moving in. Pros: * Good location (assuming you like Battery Park City). * Cheaper than anywhere else in the neighborhood. * Apartments *look* newly renovated (but it's only surface-deep, they're really falling apart) However, the maintenance and man... read more

Tony H. 

on Yelp

8 years ago

The management office is inefficient and rude. The doorman are nice. The doorman standalone can probably be rated 4 out of 5. 

Rashmi J. 

on Yelp

8 years ago

Have been living here for 2 whole years now. Had moved here from a match-box midtown studio. Pros: 1. All Gateway buildings are gut-renovated. So no plumbing/roach problems. 2. Gorgeous, easily accessible waterfront. Not all apartments have the skyline and water views. You just need to step out the back door to get to the waterfront. 3. Super friendly doormen! Yes, they greet you every time they see you and take great care of packages. 4. Quick response on maintenance requests. They even have an online portal to raise req... read more

Mat M. 

on Yelp

8 years ago

Great area but go someplace other than 395 for at least a year. Every morning 8am to 8:30 half the elevators are used by the construction & repair crews loading in...takes 10 to 15 minutes to get out of the building. Some type of drilling noise every weekday. Laundry room is dingy and many machines smell. Some type of closed for repair thing(water, laundry) at least once a month. High amount of turnover, 30 to 40% yearly. High cost but not luxury: pool & gym are extra & electric is very high! Good things: apartment size, c... read more

Sharon N. 

on Yelp

9 years ago

The management at Gateway is infuriating! Kelly is the absolute worst, impossible to reason with. Tough luck if you have anything broken or faulty with your appliances. They will be replaced with old ones from other empty units! and they're usually broken down as well. Some good news, after years of dust, dog pee, dirt, soil, garbage, and years of complaining they finally decided to shampoo the soiled rugs of our hallway. Let's see if anyone will ever mop the compactor room!!!