Gateway Apartments

Deidre B. 

on Yelp

13 years ago

One star for the doormen and the maintenance staff, who are the best part of living here. There's not much to say that hasn't already been said, but I'd like to emphasize a few things: The management staff: YOU ARE THE WORST. It needs to be said. The few times I've had to call I've dreaded it. They rush you off the phone, condescend to you, and seem to hate having to do anything within the bounds of their job description. Believe me young woman who works there, I hate talking to you too, but at least you get paid for it. T... read more

J U. 

on Yelp

13 years ago

A horrible place to live, unless you enjoy throwing away money and feel like you are a gerbil on a wheel, I have made numerous requests to address the stench of garbage in my $$$$$$ apartment and yes, the management is rude, not accommodating and make you feel like YOU are the problem. Awful experience. I cant wait to move my family away from this place. The system would not allow me to give it less than one star, other wise I would rate a zero. The absolute most stressful and demeaning experience Ive had in NYC in 18 years... read more

Courtney C. 

on Yelp

13 years ago

I was initially so excited to move here. I love the neighborhood, south facing river views, and having a piece of tranquility while still being in New York. 1. First, your winter electric bill is highway robbery!! I was away for most of January, but still managed to receive a bill that was triple what it usually is. When I called to question it, the lady on the phone was incredibly rude. I could not account for this hostility especially when I took the approach that there must be a problem with the meter. As you make a c... read more

Jill G. 

on Yelp

13 years ago

This was one of the worst living experiences for me in my 20 years of living in NYC I wholly agree with every previous review. 1) electric bill - I'm used to paying $50-90 (summer) a month for a 1 bedroom. At gateway my build skyrocketed to approx $400 a month. The windows leaked and every time it rained water came in the building 2) a pipe burst in my unit line and the water caused damage to our walls, floor and my clothes. We were out of town and no one bothered to call us. A bunch of my clothes were ruined and they r... read more

Barbara B. 

on Yelp

13 years ago

BEWARE POTENTIAL RENTERS! I moved to Gateway in November 2011 with rent at $3000 per month, and I was recently informed that my rent would increase by nearly $300 for a one year lease renewal and $400 for a two year lease renewal. Pretty steep price adjustment, if you ask me. Additionally, the gym and pool have both been under construction for over a year and will NOT be included in the rent when the renovations are complete. These amenities are an EXTRA cost, if they ever become available. Moreover, there is a garbage bar... read more

T P. 

on Yelp

13 years ago

Battery Park area is an amazing place to live, and eventhough I like it a lot as well as the 24/7 doorman from the building, i'll simply not renew my lease again and can't even wait for its end. The management office people are extremelly rude; words like "apologize", or a simple polite action are completely unknown for those people. The electricity measure stoped working and there were no maintainance person available to come over to fix it, my husband called them 3 times and was poorly treated by the person over the phone... read more

Jessica H. 

on Yelp

13 years ago

I've lived in this building for eight years and I used to love it, but the new management has completely ruined it. First of all if you have a pet DO NOT move here. The management office hates dogs and is now attempting to add a 19 point pet rider to the lease, saying you can only have one pet per apartment, cant walk your dog through the lobby and all kinds of other insulting discriminatory things. My two dogs have never caused any trouble or damaged anything in all the years they have lived there, and myself and other pet ... read more

Joshua F. 

on Yelp

13 years ago

STAY AWAY! They will do everything they can to either increase your rent or kick you out of your apartment so they can rent it to someone else at a higher price. Doesn't matter if you paid your rent, on time, for years. And no discussion when there's a rent increase. They won't let you talk to a supervisor either or discuss options. There is no such thing as rent negotiation with them. They raise rents "to keep rent price compatible with the region" but won't do the renovation they would usually do before renting. Meaning,... read more

Jenn R. 

on Yelp

13 years ago

Cons: poor windows insulation, very high heating costs, construction noise, rude management, rent increase every year, dog piss smell on grounds, slow maintenance response. Pros: nice waterfront views if you pay extra for it.