Coach House Apartments

Cynthia T. 

on mavenAI

8 months ago

Maintenance is poor quality and very slow. The office staff are not friendly with the exception of a few. The landscape is not attractive and poorly maintained. There are 2 pools but only 1 has been open since the pandemic. I had bird mites get into my apartment because the birds like to live in the dryer ducts above my bedroom window. The mites, thousands of them, made home in a corner of my bed under the sheets where I don’t sleep. I was told it was not an emergency or urgent matter!!!! After much discussion an extermi... read more

Diane C. 

on mavenAI

9 months ago

When calling the on call. Never received confirmation with a returned call. During office hours I called and no one picked up. No one ever returned my calls. Took several requets to get light fixed. Had to call 911 for the smell. I am sure maintenance never investigated if the smell was paint thinner or freon leak. There is no professionalism or respect towards the residents who live here. 

David H. 

on mavenAI

10 months ago

The toilet was cleared in about 2 hrs. I went to buy drain cleaner and a new plunger. I spent 45 min working on it myself before maint. Came with the snake. No one ever called me back or text me. I had no idea if anyone got any message. I put in a request to get the toilet changed 3 yrs ago. I am paying 85 dollars a month for water and sewer with is most likely illegal since that is not my real usage. I last thing my rent cafe account was blocked and hard time paying my bill but got it done. 

Diane C. 

on mavenAI

10 months ago

The breeze way is still dark. I noticed other breeze ways are well lite. Head of maintenance needs to come out to the complex after sunset and notice the difference. There must be an electrical issue with the lights. This is a hazard. The electric wiring could be a part of the wiring that maybe connected the the second bedroom where the lights have not worked properly since we moved in 

Kameron W. 

on mavenAI

11 months ago

The office manager is incredibly rude, and doesn’t seem to respect veterans (vet. Discount decreases every year) Any and all issues are almost impossible to solve because it seems that that office never has anyone there to answer phones. The only nice thing are the maintenance workers who all seem over worked and unappreciated by management. All the appliances are 40+ years old and barely work, when we put in a repair order for these appliances that should just be replaced, maintenance is forced by management to “fix” it so ... read more

Juanita R. 

on mavenAI

a year ago

I recently moved out of state, and I couldn't be more pleased with the experience. From start to finish, the entire process was seamless and efficient. Tammy was very professional, punctual, and friendly, she made the transition smooth. She handled the process of completing the paperwork with care and ensuring my arrival at my new home was on schedule. The communication was clear and consistent throughout, and any concerns were promptly addressed. Overall, this move exceeded my expectations, and I highly recommend this servi... read more

Aissatou D. 

on mavenAI

a year ago

I been at coach house since 2025 ,l referred my nephew there. On late June this year they called me and told me l need to move because they need to fixed the building and they did not gave me notice and they said l have to move us some us l try and they finally got me something to the building next to my building. They did not help me move out l did ask they said no ,l always paid my bills on time since 9 years l never have late fees. Just before l move out l already paid my rent for the all month of June l paid July and Aug... read more

Elizabeth C. 

on mavenAI

a year ago

Called regarding water coming out from the washer, took three days for maintenance to come, figured out what to do myself. Had a load of laundry in washer, which would have started smelling, if I hadn't fixed it myself. 

Lisa I. 

on mavenAI

a year ago

This place can improve its customer service, can’t get something fixed on time. On many occasions my air conditioner emergency wasn’t responded to for more than 5 days. Security could be better. Cameras and more lights could improve safety around here