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Capital at St. Charles Apartments
- Apartments
- St Charles, MO
About this business
Location details
10 San Miguel Dr, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Sandalwood Creek Apartments I would have to say the PERSONALITY of the employees is what sustains this apartment complex. The employees speak WITH you, not AT you, they call you by your name, they're genuinely sincere, and you don't feel like you are a marketing tool or just another client.
decent My apartment is a decent size in my opinion but when I moved in it was so dirty. All in the cabinets and kitchen I could tell was not very clean. Paying extra for new updates but don't seem very new. The shower was replaced and now it has giant bubbles. The apartment was very drafty in the winter because of its age I think the price should be cheaper because of those reasons. The staff is nice but it's hard to get an answer on the phone from them . I like the pool but it don't seem like they put much work into the poo... read more
Stay away!!! Avoid at all costs. Random charges and fees while moving in and out along with a lack of trash building and just upkeep in general. Place is never quiet as music is blared at almost all times and management does nothing
Business response:
We sincerely apologize for falling short of your expectations during your stay with us. We take all feedback seriously and would like to address your concerns. Please feel free to contact us directly at (636) 329-6494 to discuss your experience in more detail. We are committed to improving our services and would appreciate the opportunity to better understand the issues you encountered.
Verified Renter Horrible parking lots, pot holes. Multiple abandoned vehicles taking up parking spots When lots are full cars park in the middle of the lot instead of simply parking in a spot that happens to be further from their front door. Residents lingering in the parking drinking in the most random places as opposed to their patios or balconies.
Business response:
We appreciate you bringing your concerns to our attention. We are committed to providing a timely response to all feedback. Please do not hesitate to contact the leasing office regarding improperly parked cars. We now have the tools in place to address this issue immediately.
Verified Renter Everything is fine and excellent accept washer and dryer. Apartment has shared washer and dryer room and washer doesn’t works as expected. And whole apartment has only one dumpster
Verified Renter Trash every where outside and pests are likely to come with warmer weather. Complex does not fix these issues as well as general maintenance for life threatening things. Stay clear not any better with new owners.
Verified Renter Pot holes in parking lot One single dumpster residents dont pick up dog poop especially in common areas Package theft Rude employees hardly offer any help
Verified Renter Everyone in the front office and maintenance is fantastic. However. The decision to scrap not 1, but 2 rollaway dumpsters was not smart. I get that there is profit involved but now you have an eyesore to deal with. That and an overflow of trash in apartments. Personally I have went to throw trash out and couldn't due to to massive amount already there. Yet we are threatened with fines if trash is left on our decks. You made this problem but want to penalize your residents for your decision? An extra dumpster ... read more
Verified Renter I wish this place was in better shape. Everything was coated in sticky white paint and dirty when I moved in. Improvements and fixes always take a long time if they happen at all.
Frequently asked questions about Capital at St. Charles Apartments
How is Capital at St. Charles Apartments rated?
Capital at St. Charles Apartments has a 3.5 star rating with 319 reviews.
When is Capital at St. Charles Apartments open?
Capital at St. Charles Apartments is closed now. It will open tomorrow at 9:00 a.m.