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Island Palms Apartment Homes
- Apartments
- Mesa, AZ
About this business
Location details
5315 E Broadway Rd, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a maintenance issue that was handled very quickly and professionally
Business response:
Thank you for the 5-star review and sharing your opinion of our service team's performance. We REALLY appreciate you taking the time to comment.
I love this place. My Vivian was great the receptionist was awesome kind and spent a good amount of time allowing me to ask questions look around but most of all PATIENT! I even met a few residents who love where they lived!
Business response:
Hi Doretha - thank you for taking the time to share your review. I have amended my original response as my co-worker, Ashley, clarified that she did in fact meet with you! I sure appreciate you taking the time to recognize her and hope that you will find your way back to us soon and pick out your new home in the Island Palms community.
I’ve lived here for several years. Management CARES about the tenants. They are helpful, patient, and wonderfully friendly. They go way out of their way to put on small special events.
Business response:
Hi, Karla - thank not only for taking the time to share your opinion and experience as an Island Palms resident, but also for choosing to call our community home year after year! We appreciate your kind words and your loyalty. We look forward to many more years and fun events shared with you. Next up: Yappy Hour next week!
Friendly and helpful staff, maintenance is efficient and promt.
Business response:
Thank you, Sue! We are so grateful that you and Sweepy chose to call Island Palms "home". You have been such a wonderfully interactive part of the community and we appreciate that immensely!
Customer service was great
Business response:
We appreciate you considering us for your move, Salena. It means a lot that you would take the time to share your experience with others. We hope to hear from you again soon!
Although it took a couple of days and a follow up message, once maintence arrived the issue was resolved quickly. Even with calling an outside plumber the issue was fixed quuckly and completely. I know our maintenance team is busy so I understand when there are delays for service. I appreciate and I am thankful all they do.
Business response:
Hi Jill - thank you for being patient with the team in tackling service orders. We are thankful for your understanding and partnering with us to get matters resolved. And of course, thank you for recognizing the team's efforts to get the job handled. They both were happy to hear of the kudos. Many thanks!
Reasonable rent prices for nice upgraded luxury apartments. Staff is awesome too! We’ve been very happy here for several years. They have a good retention rate which is a big plus.
Business response:
Thank you very much, Eva for your seal of approval and for calling Island Palms home for so many years! We love that our community has so many long-term residents, including your family.
Do you mean how is my experience? I still reside here and have enjoyed all of it. Staff is great, grounds are kept well, maintenance is prompt and efficient. Really the only issue has been the parking situation living on the west side of complex
Business response:
Chester - thanks so much for taking the time to share your thoughts of your time as a resident. It is an honor to have you choose us many times over when it comes to your lease renewal. Thank you for coming home to Island Palms!
I am looking for a furnished 1 bed 1 bath with in unit laundry Unfortunately they don’t offer furnished apartments
Business response:
Thank you for reaching out while searching for you new home. We thank you for considering Island Palms and hope you find the perfect place for you!
Frequently asked questions about Island Palms Apartment Homes
How is Island Palms Apartment Homes rated?
Island Palms Apartment Homes has a 4.2 star rating with 139 reviews.
When is Island Palms Apartment Homes open?
Island Palms Apartment Homes is closed now. It will open tomorrow at 9:00 a.m.