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Island Palms Apartment Homes
- Apartments
- Mesa, AZ
About this business
Mid-size East Valley apartment home community with all the features you expect at an amazing price!
Location details
5315 E Broadway Rd, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It took just a little bit longer than I expected for maintenance but at the end of the day I was very thankful. I apologize I can’t remember the maintenance guys name but he was very nice and I appreciate that
Business response:
Thank you, Alicia - for your patience, taking the time to share and complementing our team. They try their best to manage the workload so as to ensure the most expeditious service possible. Sometimes in the summer when the heat starts ramping up, we have to prioritize those critical calls for service for quick attention. We very much appreciate residents like yourself that are understanding and patient. That partnership is so great to have here at Island Palms - THANKS AGAIN!
I put in the request and it was fix promptly.
Business response:
It is such a treat to share the acknowledgement with the Island Palms maintenance team! Thank you for acknowledging the service!
Fast and professional service regarding maintenance issues.
Business response:
Thank you so much for taking the time to leave us a review, and a wonderful one at that! We appreciate the opportunity to serve you thank you for recognizing the maintenance team.
Had a maintenance issue that was handled very quickly and professionally
Business response:
Thank you for the 5-star review and sharing your opinion of our service team's performance. We REALLY appreciate you taking the time to comment.
I love this place. My Vivian was great the receptionist was awesome kind and spent a good amount of time allowing me to ask questions look around but most of all PATIENT! I even met a few residents who love where they lived!
Business response:
Hi Doretha - thank you for taking the time to share your review. I have amended my original response as my co-worker, Ashley, clarified that she did in fact meet with you! I sure appreciate you taking the time to recognize her and hope that you will find your way back to us soon and pick out your new home in the Island Palms community.
I’ve lived here for several years. Management CARES about the tenants. They are helpful, patient, and wonderfully friendly. They go way out of their way to put on small special events.
Business response:
Hi, Karla - thank not only for taking the time to share your opinion and experience as an Island Palms resident, but also for choosing to call our community home year after year! We appreciate your kind words and your loyalty. We look forward to many more years and fun events shared with you. Next up: Yappy Hour next week!
Friendly and helpful staff, maintenance is efficient and promt.
Business response:
Thank you, Sue! We are so grateful that you and Sweepy chose to call Island Palms "home". You have been such a wonderfully interactive part of the community and we appreciate that immensely!
Customer service was great
Business response:
We appreciate you considering us for your move, Salena. It means a lot that you would take the time to share your experience with others. We hope to hear from you again soon!
Although it took a couple of days and a follow up message, once maintence arrived the issue was resolved quickly. Even with calling an outside plumber the issue was fixed quuckly and completely. I know our maintenance team is busy so I understand when there are delays for service. I appreciate and I am thankful all they do.
Business response:
Hi Jill - thank you for being patient with the team in tackling service orders. We are thankful for your understanding and partnering with us to get matters resolved. And of course, thank you for recognizing the team's efforts to get the job handled. They both were happy to hear of the kudos. Many thanks!
Frequently asked questions about Island Palms Apartment Homes
How is Island Palms Apartment Homes rated?
Island Palms Apartment Homes has a 4.7 star rating with 83 reviews.
When is Island Palms Apartment Homes open?
Island Palms Apartment Homes is closed now. It will open on Monday at 9:00 a.m.