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Carlyle at South Mountain Apartments
- Residential Leasing
- Phoenix, AZ
About this business
Location details
5151 E Guadalupe Rd, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Verified Renter Our move in experience was awful!!! We moved in while the cleaning lady was in the middle of cleaning. Our townhome was not ready at all. We spent a week of unpacking and cleaning the previous renters mess. Terrible, terrible experience. If Carlyle would have communicated with us that it would not be ready in time, I wouldve asked my previous landlord for an extra day or so. But there was no communication !!!
Verified Renter Could be great
RENTERS BEWARE!!! RENTERS BEWARE!!! I just recently moved out of these apartments after renting for 3 years. I’ve always been a great tenant- always paid my rent on time, never any complaints, and I put up with the subpar living conditions for way too long (rats in the dumpsters, scurrying on the roof/in the walls, cockroaches, etc), not to mention the condition of the apartment itself! My unit was in desperate need of an update (which I was told would only happen once I moved out) so that meant I had extremely old appliance... read more
Business response:
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. This property is under new management as of 2/2018. The Carlyle @ South Mountain Apartments Team
Just a number to the staff Beware of the smiling faces. Do NOT move here. You will regret it. I promise you. 1 year ago I read the previous reviews on pretty much all the websites and figured that I would form my own opinion. I regretted that decision TWO days after signing my lease. They have had 3 management teams that promise to be better than the last. DON'T believe it. Believe the reviews! Good luck with your search.
Business response:
Hi, Candy. I am disappointed to hear that you did not have a good experience here at Carlyle Townhomes. I can assure you that all of our residents are important to us and that we are always happy to address resident concerns and ensure we provide an exceptional community environment. We wish you the best of luck with your future home.
Frequently asked questions about Carlyle at South Mountain Apartments
How is Carlyle at South Mountain Apartments rated?
Carlyle at South Mountain Apartments has a 3.1 star rating with 373 reviews.
When is Carlyle at South Mountain Apartments open?
Carlyle at South Mountain Apartments is closed now. It will open at 10:00 a.m.