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Carlyle at South Mountain Apartments
- Residential Leasing
- Phoenix, AZ
About this business
Our leasing office has gone virtual. As the Coronavirus (COVID-19) situation has evolved, we have made changes to our business practices based on the latest public health recommendations. Our management office will remain open to serve our residents. However, we are temporarily ceasing all in-person property tours and meetings with prospective residents. Instead, we invite you to use our website to explore our community virtually. You may also call or email our leasing office to set up a virtual visit with one of our leasing... read more
Location details
5151 E Guadalupe Rd, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Rude, irresponsible and unorganized staff Maintenance requests are either closed without action or delayed for months together. Staff is rude when we complain. Management is least bothered.No prior notice is given for water cuts or any maintenance and staff just provides casual excuses. I extended my lease online and confirmed that all documents are provided personally as well at leasing office. A month later again they send notice that the lease is not extended. New management is unorganized , irresponsible and rude. Stayed... read more
Verified Renter Office staff and maintenance workers that they have are cordial and considerate but the owners of this complex need to invest more money in maintenance workers to get work orders done in a more timely manner. Not enough help for as large has the apartment complex and townhouse is.
Verified Renter Would not recommend this community to rent from
Verified Renter I thought this was going to be the perfect community, I was very wrong. Its a beautiful complex, but thats it. There is no parking spots available ever, and having a reserved spot and a garage isnt allowed. 2 days after we moved in, someone broke into my roommates car and the office didnt seem to care. A couple days ago, someone tried to break into our apartment, again the office was less than sympathetic and didnt do anything. As a woman, I dont feel safe here now. Especially with the parking situation. I do... read more
RATS! STAY AWAY! I regret moving here SO MUCH. Old cheap appliances, maintenance that never show up when requested and take weeks to resolve an issue. From plumbing issues, to ants, cockroaches, and now RATS! It seems the property managers do nothing to keep the living conditions sanitary.
Verified Renter the maintenance team is unhelpful the office people are rude I would never never recommend moving here ever
Verified Renter Just be sure that the apt. model you are shown when you visit the complex is the model you agreed to lease. This company appear to be dishonest when you are shown a model apt. and the actual one you move into.
Verified Renter Anyone else have a family of rats living in their roof and/or walls? Been dealing with this for over a month. Pest control cant seem to get it together or no one is at the office at this time and we need approval to cut into the wall to place traps. This is so disgusting. I cant
Didn’t help out Nick didn’t try to put any effort in help to rent a unit. Was nice but wasn’t helpful. Apartment grounds looked trashy, grass was dead, pine needles, and leaves all over the place. Dumpy looking!
Frequently asked questions about Carlyle at South Mountain Apartments
How is Carlyle at South Mountain Apartments rated?
Carlyle at South Mountain Apartments has a 3.1 star rating with 361 reviews.
When is Carlyle at South Mountain Apartments open?
Carlyle at South Mountain Apartments is open now. It will close at 6:00 p.m.