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The Griffin - Dallas

3.6
  • Residential Leasing
  • Dallas, TX

About this business

Real EstateResidential Leasing

Location details

1001 Ross Ave, Dallas, TX, 75202, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 6:00 p.m.
Tue09:00 a.m. to 6:00 p.m.
Wed09:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 6:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:30 p.m.
SunClosed
3.6155 reviews
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Tanner F.'s profile image
Tanner F. 
2 years ago

Not safe/high crime The chances of getting shot (yes, gunshot) increase substantially. Someone was shot last week (7/11 Ross Ave next door). A stray bullet went through a residents window. I don’t have the time to name all the shootings. This place is next to the busiest drug corners in downtown. Crime is high and gangs operate nearby. Stay away. Also, a lot of my neighbors are dirty and lazy (dog poop in hallway, throw up in elevator, disgusting stuff). The hallways always smell so bad. They towed my car by mistake bc they’... read more

Business response:

We would appreciate the chance to discuss your concerns further. All residents are responsible for following community rules & regulations, which includes safety. If you are aware of another resident in violation, please contact the leasing office; the wellbeing of our residents is a priority. When you have a chance, please call our property manager directly at (214)954-0774. 

Ethan R.'s profile image
Ethan R. 
4 years ago

ZERO stars Faulty fire alarms constantly go off, trash builds up in the hallways, elevators break down once a month, are old, and stink, the front gate also breaks once a month, there are sketchy people moving in and out, 'security' is three random dude in cop uniforms that look like they bought them at a party city. Woke up last week to Dallas Police breaking down the door to the apartment across from me, have gotten my car towed from the very parking lot I pay an extra $55 dollars a month to park in and management is nonex... read more

Business response:

Thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a more positive one. We would appreciate you giving us the chance to improve as we are implementing changes and would like to share progress with you. We will be happy to discuss your concerns further. Please call us at (214) 241-4786 or stop by the leasing office at your earliest convenien... read more

Lindsey N.'s profile image
Lindsey N. 
6 years ago

Roach Problem and Unsafe I really wanted to like living at this apartment complex, the units themselves are spacious, beautiful, and well-priced. Even though I love the West End neighborhood, it is just not safe. I've been chased by two different homeless people inside this building. I can't walk my dog at night because I've just been harassed too many times. People/dogs defecate, urinate, and vomit in the halls A LOT around here. Many of the apartments will sub-lease out to AirBnB, so sometimes I feel unsafe on the elevator... read more

Makayla G.'s profile image
Makayla G. 
6 years ago

RATS 1/25/2020 1001 Ross ave Dallas tx 75202. After giving multiple chances to the apartment complex, I was almost certain we were on the same page. Until we weren’t. I should have ran when I saw the reviews. Honey... Let! Me! Tell! You! Application process: easy online portal. Approval process: 3-5 days. Not bad. Actually physically seeing my apartment: I was unable to look at the floor plan due to availability. Completely understandable, I chose to move in without looking at it. Move in day: Went to the office to pick me k... read more

Amber M.'s profile image
Amber M. 
7 years ago

I guess now i know where the bad reviews are coming from I was in Love with 1001 Ross when I first leased here. I was moving from Elan City Lights where I've called home for the last 2 years and I loved it to death. I expected the same level of customer service and professionalism from 1001 Ross which was my first mistake. This is a true testament to "you get what you pay for". The leasing office staff is extremely unaccommodating, even when there are huge mistakes made on their end. There is no accountability in the leasing... read more

Marlon W.'s profile image
Marlon W. 
7 years ago

NOT A GREAT PLACE TO LIVE Now since I moved out of 1001 Ross was trying to meet with management to do a walk through they would not do one with me. They also want to find ways to KEEP YOUR DEPOSIT want to charge for carpet after been living here 4.5 years so that tell me they will only clean carpet when a person moves out (BEWARE). What do that tell you about the management company BH. Also want to charge a water bill for running toilet $200.00 when we sent in request to be fixed have email response of that so have to keep y... read more

Johnny W.'s profile image
Johnny W. 
7 years ago

Bad Place To Live Worst place to live now management is horrible and your guest have to pay $20 to park all day and over night they they won't tell you that when you tour the property so do your research before you decide to move in have to leave a star to leave a review but they get no stars from me for real. Everyone here now is moving out. 

Rick O.'s profile image
Rick O. 
7 years ago

BEWARE!!!!!!!!! (2/2) "Trash Removal" consist of a black bin outside of your door that was recently implemented. The hall ways still smell, there is still trash in the stairwells and no one that lives here currently likes this or requested this. The trash drop offs are literally down the hall. Management doesn't want to spend the few minutes it would take to figure out the 3-5 people that are leaving their trash in the stairwell and instead decided to make a buck off the rest of the tenants. Things I dont have: Granite Count... read more

asdf a.'s profile image
asdf a. 
8 years ago

Former Prospective Tenant Checked out the area and thought this was a good deal for being so close to downtown. Saw the crime rates in the area and it gave me second thoughts. Despite that I emailed 1001 Ross 3 different times and never got beyond "we have something available" but when I asked for a possible move-in date....no response. I even called and was told "a local representative will reach out to you" and then....nothing...again. Voting you 1 star. Not only were you uninterested in a new tenant but I asked 3 times if... read more

Frequently asked questions about The Griffin - Dallas

How is The Griffin - Dallas rated?

The Griffin - Dallas has a 3.6 star rating with 155 reviews. 

When is The Griffin - Dallas open?

The Griffin - Dallas is open now. It will close at 6:00 p.m.