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The Griffin - Dallas
- Residential Leasing
- Dallas, TX
About this business
Location details
1001 Ross Ave, Dallas, TX, 75202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Great place to live I've lived here a couple of years now, but recently I can confidently say that the team has improved and the overall perception of the community has gotten better. I'm excited about the recent upgrades. The office team has been very quick to address any maintenance issues. The commute is close to my job so I don't foresee leaving anytime soon.
Business response:
Hi Chris, thank you for your great review! We’re glad to hear the recent upgrades and improvements have made a positive difference, and that our team has been quick to help with maintenance. We appreciate you calling out the convenient commute, too. If you ever need anything, please call us at (972) 851-7413.
Great Units and Location For me, the property offers a excellent unit at an affordable price in Downtown. I commute to work and the access to both the tollway and 75 is extremely convenient. Also, being Downtown allows we to get to numerous surrounding areas quickly. Uptown, Bishop Arts, Trinity Groves, Deep Ellum and Lower Greenville are all within 10 minutes of the property. The new renovations on the units are fantastic and really stand out. I live in an upgraded one bedroom loft unit and have plenty of space for myself, ... read more
Business response:
Hi Mike, thank you for the detailed and thoughtful review! We’re so glad to hear you’re enjoying the upgraded loft, convenient Downtown location, and recent renovations throughout the community. It’s great to know the space fits your lifestyle and work-from-home needs. We truly appreciate your continued residency and look forward to having you renew. If you ever need anything, please call us at (972) 851-7413.
Fingers are crossed… I’ve been a resident at Griffin Apartments for some time now, and while the location and layout have their perks, I’ve had ongoing concerns regarding safety measures and practices on the property. I previously attempted to address these issues with the former management team, but unfortunately, nothing was done to resolve them. That said, I’m cautiously optimistic with the arrival of the new management team. A special shoutout to Kita, the new property manager—it was genuinely refreshing to speak with so... read more
Business response:
Hi Chris, thank you for your feedback! We’re so glad to hear that your conversation with Kita was positive and that her professionalism gave you confidence in the new management team. We look forward to building a more responsive and proactive experience for all residents at The Griffin. Please reach out at (972) 851-7413 if you ever need assistance.
Amazing Home / Amazing Staff The staff is amazing. Roslyn is very professional, Eric is great and really personable. Stephanie is everything! The maintenance staff is ON POINT. Very few problems but when there is a problem they fix it fast. They go above and beyond for the residents. Security is pretty cool too. I feel secure here. The views are fabulous especially at night! I love my home and I love being home.
Business response:
Hi, thank you for your review, as it gives us the opportunity to provide the best service possible. Thank you again for sharing your experience with us!
New Home Toured the community and fell in love with the location, price, and complex itself. Moving in this coming Saturday 9/16//17 cant wait!
Jefferson at Ross Great pricing for the location, walking distance to downtown and uptown. Apartments are spacious, and big compared to must apartment places. Parking is difficult if you have guest over. Parking lot is designed for little cars. Office does not have the best hours, unless you are home during the day it's hard to receive packages and parking passes. Pool area is very small and pool chairs are mostly broken although staff is super friendly and very helpful if you have a problem. Outside walls are thin, you can ... read more
Business response:
Greetings! Thank you for this feedback. We truly value our customer feedback and we've made some changes. We're currently working on a new parking plan for the community. We've recently added some new seating around the pool and we're looking into new ways to manage the packages. Also, please check out our refreshed resident lounge on the 2nd floor. Thank you again for your rating/review. We greatly appreciate the opportunity to further improve your client's experience.
A Serious Maintenance Issue Left Unresolved for a Year — What Future Tenants Should Know I reported a major water issue over a year ago with no action until now. Maintenance exposed severe damage, including concerning mold-like growth, and a third-party inspector said, “This is bad.” Management offered another unit but no financial help, leaving all displacement and moving costs on me. Prospective tenants should ask about emergency support.
Business response:
Hi, we’re very sorry to hear about your concerns regarding maintenance issues and your overall experience. We understand how frustrating this must be and would like the opportunity to address your concerns directly. Please contact us at (972) 851-7413 so we can assist you.
Do Not Move Here! Very Unsafe! They broke into my Porsche! This is what happens when you move here! I pay $65/month to park no other parking options. Over 10 cars broken into and the complex is doing nothing! They told us we would have security, where is the security?! Nowhere to be found. We have cameras and were told they don’t work. So basically it’s not safe here at all. There’s always an email about something security wise happening. I will be breaking my lease and leaving ASAP!
Please don’t move here If I could give zero stars I absolutely would provide zero stars and warn everyone to never move in this place. Trish the leasing agent and Megan were the only thing holding the walls up to this place. I have stayed here 10mths and my car has been broken into 3x. We pay $75 per car and I have two to park in the garage that has cameras at the gate and also two security guards on duty and I still got broken in to 3x. Having to pay for repairs 3x and there is nothing they will do to help you it’s just tha... read more
Business response:
Thank you for bringing your concerns to our attention. We want to understand what exactly happened and are continuing to connect with you on the issue. Thank you for your patience.
Frequently asked questions about The Griffin - Dallas
How is The Griffin - Dallas rated?
The Griffin - Dallas has a 3.6 star rating with 155 reviews.
When is The Griffin - Dallas open?
The Griffin - Dallas is closed now. It will open at 9:00 a.m.