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2828 Royal Oaks
- Residential Leasing
- Houston, TX
About this business
Location details
2828 Hayes Rd, Houston, TX, 77082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Roaches and Insect I just moved in, I love the apartment itself but too many roaches and those are huge ones, my apartment is spotless and it's bothering me that I get to see a literal finger size roach roaming around in the house and then other insects too. Had too many problems in the start but got fixed but roaches are such a big issue. Furthermore, you can see these weird insect outside your door too. I already know that I am not extending my lease. I submitted a request let see what happens. Overall just a bad experienc... read more
Business response:
We are working everyday to better our community and improve it. Although we know this, we also understand that this is a large property and issues arise. We want to help, and ask you to come in and please visit with our Manager today so we can both design a plan of resolution.
Falls way short of Warranty of Habitability Having been living here for over some time to experience few management changes. Present situation is the WORST of the lot. Basic utilities like water gets discontinued w/o notice. Prior management used to send text / email messages for emergencies and this one expects tenants to check in their portal and finds it a painful process to keep tenants updated on emergency situations. When informed they have a rude attitude & says they cant keep all 500 updated. Maintenance of place is ... read more
New management team is terrible I would strongly advise against living here. The manager Christy is rude as well as her Assistant Holly. The customer service is terrible. They say they will get back to you and never do. Any review raving about the property is written by the employees anyone who lives there knows this is a 1 Star property and if I could give the new Karya Management team 0 stars I would! Do yourself a favor and rent elsewhere.
Horrible experience here Horrible experience here at this apartment complex overall and with Property Manager and Staff. I and my spouse have only been here for 1 year. Between the smelly, filthy dumpster and its jumbo fruit flies, massive big roaches that we see weekly and have to kill, initial bad roach infestation that we had to try resolve ourselves upon move-in (with little success), living across the hall from drug dealers/suspects in a female disappearance (YESSSS!!!!... gun strapped detectives/officers were lurking a... read more
Business response:
We believe the issue is solely with parking and remember speaking with you. We explained to you the situation and what we could and could not do, but you did not agree to it because it is not what you expected or hoped for. Our staff takes pride in building this community up and making sure that the residents are happy, and comfortable. Also, we cannot comment on "rumors" of suspects ... it is an investigation ongoing that happened off of City West property and we are not privileged to the findings. We ask you to respect the... read more
Not a good place to live I lived here for one year and the new management is terrible, they don't return any of the residents calls or requests. You have to physically go to the office to get anything done or requested, and even then it takes them multiple days to get anything done. Additionally, the place is filled with pot holes and during my time at City West, there were multiple break-ins and theft throughout the complex. I would not recommend this place to anyone. Hope this helps. Best of luck!
Business response:
Thank you for the time and the review. We have recently been acquired and are under new management. Please, we encourage you, to come in and speak with us about your issues so we can get them taken care of. Thank you in advance.
Ghetto Galore I have been here for a few months and the place ia filled with the trashiest people in Houston. The place tries to be nice but it is run down by the residents. People with loud cars, smoking pot at nights, loud parties, lots of children. Don't waste your life or your money. If you are a decent person and you like peace, find another area. The Shell gas station down the street always has all these thugs standing outside. Scary, specially at nights. The security around the complex is a joke. Doesnt do anything bu... read more
Business response:
We apologize and want to do everything we can to help. Please come and see us, we can talk about everything and find a solution.
The issues with this place The issues ive experienced live here: 1. If you live on the first or second floor YOU WILL HEAR THE STOMPING, RUNNING, of the people above you. Even the screaming and yelling. This apartment cost to much for me to hear ALL OF THAT 2. ALL BUGS, gnats, flies, roaches, will appear even after you have exterminated. 3. Security is bad. 4. Ugly taco trucks in front devalue the complex 5. If you renew your lease, they jack up the price at least a couple hundred dollars a month. ETC
Business response:
We apologize and want to do everything we can to help. Please come and see us, we can talk about everything and find a solution.
First and Last Greystar Management at City West Apartments by Greystar is terrible; this is the first and last Greystar property I will ever live in. I chose to live here because of Greystar's reputation and have been continuously disappointed. Management does not know what customer service is. The Property Manager is never available and does will not return a phone call. The pool was shut down for two months on the hottest days of the year without any notice from the management. I had requested maintenance over a month and ... read more
City West Apartments This is a TERRIBLE PLACE to Live!! It is over priced, there are several issues pertaining to VIOLENCE & BREAK INS. I have lived at this complex for a year and it has been the WORST experience ever. Please do not be fooled by the name it is anything but luxurious. There are several pot holes in the complex, Damaged roofs and outside fixtures. The pool was closed for half the summer due to" inspection issues" the grounds are overflowing with trash, there is NEVER a place to park, and anytime something brea... read more
Frequently asked questions about 2828 Royal Oaks
How is 2828 Royal Oaks rated?
2828 Royal Oaks has a 3.4 star rating with 676 reviews.
When is 2828 Royal Oaks open?
2828 Royal Oaks is closed now. It will open tomorrow at 9:00 a.m.