This profile has been claimed by the business owner or representative.
Victory North
- Residential Leasing
- League City, TX
About this business
Location details
2205 W Walker St, League City, TX, 77573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I would recommend... (Verified Renter) I would recommend because it is a nice complex...however, it is too noisy. I can hear my neighbors talking through the walls
New Resident I have just moved into this complex (along with everyone else, it just opened September 15, 2015) and I have to say I am pleasantly surprised. Everything seems to be built well, they used spray foam insulation in the attics so it is very well insulated meaning lower electric bills, it's quiet, it's well lit at night, grounds are looking better everyday with all the new landscaping, and its location is great. It has super easy access to I-45. The staff has been very pleasant and the residents are mostly medical/b... read more
Poorly managed To begin with, this apartment complex was incredibly frustrating. When we first moved in, the air conditioning constantly malfunctioned. It took multiple maintenance requests, and the problems were never properly fixed, just temporary patches that failed over and over again. The issue was finally resolved after over a month when they brought in a new maintenance person. On top of that, management was extremely subpar. The leasing staff were rude, dismissive, and acted like you were a burden anytime you had a l... read more
Just no. If you want a clean, professional, and safe living environment GO SOMEWHERE ELSE. When we first moved in the staff was nice and responsive. Now they are under new management and they don't care about their residents at all. The front gate is broken all the time, there is literal dog crap everywhere, my neighbor smokes pot and listens to loud music at 1 in the morning and when you call the "courtesy officer" they never pick up even though they are supposed to be 24 hours. The visitor parking lot is outside of the gat... read more
Business response:
Hello! We are so sorry to read your comments here and we want to address them right away. Resident satisfaction is very important to us! We'd also like to invite you to contact our property manager, Cori, for additional details on how we are actively responding to your feedback. We also want to make sure you have the correct information on where our visitor's parking is located (inside the property) and the reasons why we only open our controlled access gate for heavy rain showers to help with water flow. We would also like ... read more
Horrible Management As a professional, I wouldn’t live here. I rented out their premium garage spaces only to be have it given away not once but twice (imagine not being able to park on a Saturday night and finding someone else’s stuff in your garage). I vented my frustration multiple times only to be told that if I continued my tone of conversation that a courtesy office would be sent to intervene. Management has no clue on how to resolve a complaint. Did not apologize nor empathize but simply blew away the situation as a m... read more
Business response:
Hi, Charles. We value your feedback on your past experiences. We sincerely regret the garage assignment error that occurred during your stay with us last September. Please know, our team has since made corrections to our software to prevent this occurrence from happening again, along with additional training on garage allocation and how we best respond to resident complaints. We hope you will accept our sincere apologies. We are aware you have left us multiple reviews on this same issue, and we are very saddened by it. If th... read more
DO NOT RENT HERE! If you’re looking for a nice place to live with helpful management these are not the apartments for you! If you like driving around searching for a parking spot, and seeing tow truck drivers parked in the parking lot ready to tow this is the place for you! The staff here are unqualified and lack basic customer service skills! You’ll get text messages daily from management about new rules and regulations and things that they don’t like the residents doing. You won’t live in your own home you’ll feel like you... read more
Business response:
We value all feedback and are sorry to hear of your concerns. Providing great service and ensuring the satisfaction of our residents is very important to us. Please reach out to us offline and ask for, Brian so that we can serve you better. We are here to help! Kind regards, Team Victory North
Great place to live until you want to leave I lived in this apartment complex for almost 2 years and never have been so badly treated while putting in my notice. I need to relocate since I’m moving in with my fiancé and we have to save for our wedding. Originally they promised me that they would try to lease the last few months rent to someone else. The day that I was turning in my notice they placed a letter on my door notifying me that I would have to pay a $350 pet fee for an animal they said they didn’t know I had. When ... read more
Business response:
Hello. We value all feedback and we are sorry to hear of your concerns. Please contact us at the leasing office so we can review your contract with you. We will always have any agreements in writing upfront. We are here to help. Kind regards, Team Victory North
If you like If you like long drives through the parking lot looking for a place to park, this is the apartment for you! If you like 3 text messages a day saying what residents are doing wrong or what is changing, this if the apartment for you! If you like renovations or the staff not able to answer the phone at the front desk (ever), this is the apartment for you!
Business response:
Hello. We are sorry to read you're not satisfied at this time and we would love the opportunity to speak with you directly. Feel free to contact Brian in the leasing office. We are here to serve and want you to enjoy your home with us. Our best, Team Victory North
Stay away! A lot of maintenance issues! in particular with electricity. The electrical wiring is problematic and the lights tend to flicker. The janitor does not answer the phone after hours as in my last apartment complex. There is not enough parking. Some younger resident party outside at night. The management is very rude, we got an eviction notice for not paying a utility bill of 20$ two days after the bill was issued!
Business response:
Hello. We are sorry to hear of these experiences. If you are still having any issues with lighting, please contact us online or in the leasing office to complete a resident work order. This will ensure your request is tracked and responded to ASAP, typically within 24 hrs. We regret if any experience with our staff was not satisfactory, as that is not our standards. If you would like to reach out to us in leasing office, we will be happy to assist you further and clear up any questions you might have as to what would warrant... read more
Frequently asked questions about Victory North
How is Victory North rated?
Victory North has a 4.1 star rating with 283 reviews.
When is Victory North open?
Victory North is open now. It will close at 6:00 p.m.