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Thornbury at Chase Oaks

2.9
  • Residential Leasing
  • Plano, TX

About this business

Real EstateResidential Leasing

Location details

7101 Chase Oaks Blvd, Plano, TX, 75025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:30 p.m.
SunClosed
2.9402 reviews
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Chris T.'s profile image
Chris T. 
a year ago

Deceitful Advertising The staff, setting, property, and surrounding neighborhood are all great. maintenance issues are dealt with according to severity. However, the property is managed by a commercial property management business. Meaning, don't believe the base rent of the advertised property is what your rent will be. The base rent does not include the mandatory 150.00 monthly amenities fee, which includes paying for your uncovered "carport " parking. Seems like a money grab to charge a resident rent, and then charge more... read more

Business response:

Thank you for sharing your concerns regarding the rental rates at Thornbury at Chase Oaks. We appreciate your feedback, as we understand that pricing is an important factor in your decision-making process. We strive to be competitive within the market, taking into account various factors such as location, amenities, and the overall value we offer. While we aim to provide a fair and reasonable pricing structure, we also consider the investments we make in maintaining the community and delivering exceptional services. We value... read more

Mike D.'s profile image
Mike D. 
4 years ago

RENT HERE I’ve lived here 3.5 years (and I’ve also lived in 6-8 other apartments across DFW) and this is BY FAR the best experience of apartment living. Management is super professional and easy to contact, Maintenance is ON TOP of any service request, and it’s quiet here. Cool neighbors, good communication from mgmt on things like annual inspections or lease reminders, and it’s just a great place all around. I don’t know what else I can say, but I will mention that after the February 2021 winter storm, this entire property ... read more

Business response:

Hi there, thanks for the 5-star review! We're thrilled to find out that you think Thornbury at Chase Oaks is the best community you've lived in so far. Thank you for highlighting our responsive and attentive team. We look forward to continuing to have you as a happy resident for years to come! 

Erin M.'s profile image
Erin M. 
5 years ago

Beautiful!!! My family and I just moved in and absolutely love it! Emma was amazing and she went above and beyond to get us what we wanted! Recommend 100% 

Business response:

Welcome home! We know it can be a journey to find the perfect apartment so we're delighted that Emma helped you find the perfect home. If there's anything we can do to help you get settled in, let us know. Until then, we look forward to providing you the best in apartment living! 

Brandi S.'s profile image
Brandi S. 
5 years ago

A lot of improvement I've resided at this complex for about a year and a half now. There has been some issues and frustrations in the past but recently the complex has made some changes that I like. I'm loving the new maintenance supervisor, Herman. He is very professional and friendly. Has a great attitude and personality. Looking forward to seeing him around for a while. 

Business response:

We appreciate your feedback about the staff, as we always strive to deliver the best experience to all of our valued residents! We are thrilled to know your experience has been a positive one. We hope that it continues this way and encourage you to let us know if there's anything else we can do to make your home more comfortable! 

Cherish W.'s profile image
Cherish W. 
6 years ago

Great Location I have lived here for 2 years and have been overall pleased. The front office is friendly and the service guys work very hard. 

Taylor P.'s profile image
Taylor P. 
6 years ago

Overall Decent Place to Live (lived here 13 months) Convenient location by the highway & restaurants. Maintenance responds quickly and office staff is helpful and nice :-) we had a few bugs one time but pest control came the same day to take care of it! a few complaints (no place is perfect): valet trash service doesn’t come 50% of the time they’re supposed to. Pool is often closed. This one is just small and petty, but the pool is mostly surrounded by trees and it’s hard to get sun if you’re not the only one there. Interior... read more

Blake W.'s profile image
Blake W. 
10 years ago

Best Spot in Plano Thornbury Apt Homes is the best spot to be in Plano. Right next to the golf course. In a great neighborhood. Trees everywhere. Easy access to the highway. There is no better place to live in Plano. 

Zachary Hornung H.'s profile image
Zachary Hornung H. 
10 years ago

Great apartment i really love my apartment complex, very affordable, clean, easy to get to from work, great atmosphere and great place to live 

Mickey S.'s profile image
Mickey S. 
10 years ago

Thornbury at Chase Oaks We have lived at Thornbury at Chase Oaks for almost two years. Our experience has been very pleasant. Our apartment is a large two-bedroom which feels like a small home. What we love most is that there are windows across the living room and the dining room which let in a massive amount of light. We are also fortunate enough to have a golf-course view from our patio. The complex is very quite. And at night our bedroom is very dark, which we love! We have found the office personnel and the maintenance s... read more

Frequently asked questions about Thornbury at Chase Oaks

How is Thornbury at Chase Oaks rated?

Thornbury at Chase Oaks has a 2.9 star rating with 402 reviews. 

When is Thornbury at Chase Oaks open?

Thornbury at Chase Oaks is closed now. It will open at 9:00 a.m.