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The Residence at North Dallas
- Residential Leasing
- Dallas, TX
About this business
Location details
18665 Midway Rd, Dallas, TX, 75287, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
DO NOT RENT HERE - ROACHES AND WATER DAMAGE Trying to lease here was the worst, most stressful experience of my life. After going through a traumatic life experience I needed an affordable apartment and found this place. When I toured, the leasing agent fully LIED and told me that the unit I had my eye on was fully upgraded like the model. When I picked up my keys was when I found out that my unit was actually not upgraded at all. When I went inside my unit initially, there were huge, 10 foot long water stains across the ent... read more
Worst place to live. I’ve lived here for two years now. First year wasn’t so bad, however this following year was horrible. It’s true they never answer phones, or emails, you have to go up there every single time. The neighbors across from me had roaches, and now I do. I also had numerous drug dealers/ people who smoke constant marijuana on back porch as neighbors. As well as dog owners, letting there dogs poop on back porch and not cleaning it for months!! Imagine the smell around my apartment! Front office loves to send ou... read more
Business response:
Hi! Thank you for taking the time to share your experience with us at The Residence at North Dallas. We'd love the opportunity to resolve any issues and make you a happy resident. Please reach out to us so that we can work toward a solution. Thank you!
Do not move here I’m at the end of my one year lease and cannot express strongly enough what a terrible experience it has been. I pay on time every month and haven’t had any late charges so I’m not disgruntled because of my own failures. Here are all of the ways this apartment complex and their management have failed me as a valuable tenant who hasn’t caused them one bit of trouble: 1. Changed me more than double my rent and haven’t refunded me. They owe me more than $1300 and won’t call me back or email me back. I’m thinkin... read more
Not renewing the lease Lived next to drug dealers, that almost set apt. on fire .They cant manage the trash surplus w/ dog poop. The apartment has been poorly painted ,with grease stain penetrating the new layer of paint.
People do not matter to them It has been over a week since I applied. I have submitted EVERYTHING that they asked of me and I have still not been told a decision. I was told by a manager at a separate apartment that these apartments seem to be doing what they can not to approve me. I am a veteran and work at the post office and I am just amazed that people can be so unprofessional and not work by the motto of their own company.
Business response:
Thank you for sharing your experience with us. We would never intentionally mislead prospective residents and we apologize for any miscommunication. Our team would appreciate the opportunity to discuss this with you further and provide assistance promptly. Please contact our office so we can work towards improving your experience as soon as possible.
ROACH INFESTED !!! please save your money and never move here. it is literally worse than a motel . the cockroach infestation was so bad in my apartment there were roaches falling from the ceiling, pest control did come out 2 times but made no difference whatsoever on top of me fumigating 3 times myself. i wish you could include pictures, i found 40 dead roaches on my first night being there. was not able to stay there for a whole week because of the conditions and they still wanted me to pay rent even though there were cock... read more
Business response:
Thank you for sharing your feedback with us. We're so disappointed to hear about the pest issues you've experienced and want to assure you that we take this feedback extremely seriously. We're extremely sorry to hear that our accommodations didn't alleviate the problem. We would appreciate the chance to make things right and speak with you regarding the concerns listed in your review so please reach out to our front office. We'd like to take the right measures so this won't be a concern for you or any other residents.
Need Better Management When first moving in this complex, my husband I loved it due to the Cares Team with Chef Fitz. Chef Fitz is amazing and wonderful and his team really took the time to create community amongst the residence. In addition to the Cares Team, the rent price was affordable for the given floor plans. However, after CAF Management took over this complex, service has declined swiftly. Our first concern is security. CAF Management does not make it a point to ensure the safety of their tenants. Almost all gates t... read more
Business response:
Hi there, thank you so much for bringing these concerns to our attention. We're disappointed to hear your experience with us has declined over time. Your well-being and peace of mind are our biggest concerns, and we'd like to improve the situation for both as soon as possible. Please know that we don't take these pest issues situations lightly either as our residents' comfort is absolutely critical to us. We'd like a chance to make things right and properly address these concerns and go over the pest-control options we have ... read more
AN HONEST REVIEW: DO NOT MOVE HERE Since day 1, I had problems. I moved in to a 1 bedroom unit on the second floor that looked NOTHING like the pictures. All carpet except the kitchen/bathroom, old appliances, and roached all over the place. After 6 months fighting it, I transferred to what they said was a "newly refurbished" unit which absolutely was not worth the price. While it was good in space, the painting on the walls was unfinished, it had a leak in the window, all kinds of stains on the roof and a million horrible d... read more
Business response:
Thank you for your feedback. Our team is disappointed to see the nature of your experiences, and we're sorry that we left you with unresolved concerns. In regards to the move-out charges, it is customary for us to charge a fee in order to return the apartment to an impeccable move-in ready condition. Our team had to clean the carpet and this is why you experienced a charge. Please feel free to reach out to our community manager if anything is still unclear. We are always looking for ways to improve so we look forward to conn... read more
Don't see it, don't move !!! I currently lived here and it sucks ... super sorry to live here and have made the contract for one year
Business response:
Gracias por su reseña. Queremos que su experiencia en nuestra comunidad sea positiva, por favor visite nuestra oficina para que podamos hablar con usted sobre su queja.
Frequently asked questions about The Residence at North Dallas
How is The Residence at North Dallas rated?
The Residence at North Dallas has a 3.7 star rating with 966 reviews.
When is The Residence at North Dallas open?
The Residence at North Dallas is open now. It will close at 6:00 p.m.