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The Grand Hampton at Clear Lake
- Residential Leasing
- Houston, TX
About this business
Location details
16202 El Camino Real, Houston, TX, 77062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Awful This place is not kept up at all. The office is impossible to get ahold of and the units are filled with mold. If you try to make a maintenance request they never answer or don’t do anything. The units are also very poorly kept up. They are renovated but cheaply and falling apart. No matter how much I cleaned I still had bugs that would come in from the structural holes.
Great Neighborhood. Bad Management. Neighborhood is pleasant, quiet. Neighbors are even nicer. Though recently new management came in. They're as nice as the last management and are renovating the whole complex. Repainting, repaving, fixing roofs, etc. It's been needed. Though they're doing it all at once instead of spreading it out evenly with time. Maintenance here was always quick and super nice, though now they have their hands full with full scale renovations. They can no longer fix individual apartments or answer reque... read more
Horrible These people do not pay any attention my roof has come down 2 weeks but they have not repair now there is no water they did not inform also that the water will not come today where we will go for pee n poo .in the morn I saw there no water I called them they saying work has started for some leakage but they should inform us atleast so that we can store some water .With folded hands I will say please do not come here .
Not Gated I currently live here, last night a Random assault happened in the parking lot. Management sent out an email notice of the occurrence, I bet it wouldn’t have happened if the locks and keys pads actually worked/existed on the gates if I could, I would attach pictures.
Business response:
Thank you for taking the time to provide feedback about the community. The NOIPM team are committed to providing its residents attentive service and work tirelessly to repair gates, lighting, and locks in a timely manner. Please understand that limited access gates are not intended for security purposes as anyone wishing to enter may do so by tailgating. We urge all residents to get to know their neighbors, to always use caution, and report any suspicious behavior to the authorities.
Negligence in action Our daughter lived in a 2 bedroom unit. A bedroom 2nd floor closet leaked shortly after moving in, the first rainfall. A month later, a major leak at the sliding glass door created an indoor wetlands. Months to get maintenance to look at, but never fixed right, faulty drainage made every rainfall a water puddle inside the patio doors. Electrical outlets and ceiling lights were dead and never fixed. Trash bins were in another section nearly a quarter mile away, inaccessible except by walkways by foot. Aft... read more
Business response:
I apologize for the negative experience. We would appreciate the opportunity to discuss this issue further, please contact the manager at 281-488-8529. Thank you, Grand Hampton Management
Frequently asked questions about The Grand Hampton at Clear Lake
How is The Grand Hampton at Clear Lake rated?
The Grand Hampton at Clear Lake has a 3.9 star rating with 341 reviews.
When is The Grand Hampton at Clear Lake open?
The Grand Hampton at Clear Lake is closed now. It will open at 10:00 a.m.