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The Arden at Cypress Station
- Residential Leasing
- Houston, TX
About this business
Location details
905 Cypress Station Dr, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Lived here for 3 or so years Sewage backed from my toilet so they moved me into another apartment That apartment was leaking water into my living room then when my lease was up they didn’t want to give me my deposit back I had to call multiple times an speak to multiple ppl to get them to investigate the previous management which they were taking money like I thought long story short if you apply here don’t expect much
Business response:
Hi there, we're sorry to hear that your experience at The Arden Cypress Station wasn't up to par! We want to apologize for the delay in assisting with the leaking in your apartment. We'd like to speak with you regarding this issue in the hope to turn your opinion around. Please reach out to Resident Services Department at living@valiantresidential.com or call us at 214.522.1310.
DO NOT MOVE HERE my experience here is horrible I have neighbors that smoke cigarettes inside their apartment and the smoke is coming into my home ! Me & my son clothes ,hair & other belongings smells like nothing but cigarettes .. & when I first moved in nothing was ever replaced from the rusty shower rod to the carpet in my room you can tell it's old and my blinds are yellow ! And air filters never been changed they're so filthy and no one have came to fixed YET .I've been here for only 3 months and nothing has been resolv... read more
Worse apartments ever Every unit has roaches bad, maintenance don’t fix anything and people always lined up at the gate because the office doesn’t share the gate code
HORRIBLE I am not one to leave reviews, however I feel that I must warn every single person even considering moving here. BEWARE!!!!!! We moved in and the SAME day when I walked into the apartment it was INFESTED with roaches. We requested our deposit back and were told that they had a unit that wasn’t infested. Fine, we moved into that unit and there were roaches but it wasn’t anything that a couple of treatments couldn’t handle. A few months go by and the problem was remedied (we hired an outside company). Well about 9 mon... read more
Business response:
Wendy, we're very sorry to see this review. . We can assure you that we truly care about and value each and every one of our residents, and we regret that your time at our community hasn't been reflective of the comfortable, welcoming experience we strive to cultivate on a daily basis. Please contact us at (281) 247-0790 or citystation@radcoliving.com so that we may discuss this further. Thank you.
Terrible Place To Live... Keep Away! Do not move here you'll regret it. Bad staff, poor management unsafe conditions, unhealthy environment, crime ridden. I have nothing good to say at all!
Business response:
Thanks for providing this feedback about City Station. We want our residents to have nothing but positive things to say about our community, and we're disappointed that you're not enjoying your time with us. Will you please contact us at (281) 247-0790 or citystationmanager@radcoliving.com? We'll address each of your concerns in an effort to resolve them. We hope to hear from you soon!
Disgusted I agree this property is horrible. They've had 4-5 different managers in the last year, and they all lied about making repairs. If work order is placed, they'll lie and say you didnt place one. Even when you send it certified mail. They're rude, and before you get out of the office good, they're laughing at and talking about the tenant. I also lost all my food because my fridge broke down, and all the paint has peeled off my tub! Very slow to make repairs if the repairs are even made. They're beautifying the outsid... read more
Business response:
We're sorry that you don't have a more favorable opinion of our community at this time. We welcome feedback from all residents, both current and former, so please feel free contact us at (281) 247-0790 or citystationmanager@radcoliving.com with more information about your experiences here. We'll apply your feedback toward improving our services. Thank you.
horrible staff bad area nasty roach& mold infested apartments the first apartment they put me in was in a dangerous area around drug dealers who things were left on my patio before I even moved in they asked why didn't I call the police showing no sympathy instead inspecting the apartment the second apartment they transfered me into the new apartment without inspecting!! it has mold in the apartment the lady toya lied and said she did when I have a 4 year old I will be taking them to court refusing to let me out my lease wit... read more
Terrible Been here for some years and every year the apartments get worse. From consistent leaks in apartments, plumbing issues is very very bad, appliances issues, environment issues with crime all times of the day, staff is not good, maintenance is not knowledgeable in their job. Really reconsider staying here.
Business response:
We're sorry if we have not met your expectations. Please contact us at (281) 440-0070, at your earliest convenience, so that we may discuss your concerns and work on solutions. Thanks.
Run!!!! This place is horrible! Been here 2 years. Black mold, bed bugs, and roaches. They trick you by showing you a staged apt...please do not waste your time and money moving here.
Frequently asked questions about The Arden at Cypress Station
How is The Arden at Cypress Station rated?
The Arden at Cypress Station has a 3.1 star rating with 218 reviews.
When is The Arden at Cypress Station open?
The Arden at Cypress Station is closed now. It will open at 10:00 a.m.