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Summer Trace Apartments

3.0
  • Apartments
  • Memphis, TN

About this business

Real EstateApartments

Location details

6015 Summer Trace Drive, Memphis, TN, 38134, United States

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WeekdayScheduleStatus
Mon08:30 a.m. to 5:30 p.m.
Tue08:30 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu08:30 a.m. to 5:30 p.m.
Fri08:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.0157 reviews
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Mary E.'s profile image
Mary E. 
8 months ago

Nothing I had reviewed you Apartments yet 

Business response:

Hi, Mary. Thank you so much for leaving us a stellar review! 

Vicki B.'s profile image
Vicki B. 
8 months ago

Very friendly 

Business response:

Hi, Vicki. Your feedback is highly appreciated. Thank you for the review! 

Russell B.'s profile image
Russell B. 
8 months ago

Awesome....answered all my questions and was very patient with us 

Business response:

Hi, Russell. We appreciate the kind words and are glad we could provide you with a positive experience! 

Katherine K.'s profile image
Katherine K. 
2 months ago

There’s always trash EVERY WHERE. laundry room Is disgusting! Roach problem is also needing to be addressed. 

Corry L.'s profile image
Corry L. 
3 months ago

It was kind of slow to get on line 

Laquisha Y.'s profile image
Laquisha Y. 
4 months ago

Bad communication Bad services 

Business response:

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our communication and service has not met expectations. This is certainly not the standard we strive for. We would appreciate the opportunity to address your concerns directly and work toward a resolution. Please contact our office at your convenience so we can learn more about what happened and provide any assistance needed. Thank you again for bringing this to our attention. We truly value all feedback as it helps us impr... read more

Diamondnique T.'s profile image
Diamondnique T. 
4 months ago

Worst apartments I’ve ever lived in they don’t fix anything. They steal your money they are rude they break in cars the gate is always broken etc. 

Business response:

Dear Diamondnique, We’re sorry to hear you feel this way. After reviewing our records, I did check our system and did not find a single work order submitted by you during your 11-month stay. It goes without saying that we can’t address or repair issues we aren’t made aware of. As for your comment about us “stealing money,” that’s simply not the case. All residents are charged their agreed-upon monthly rent and any applicable fees outlined in the lease. Our accounting practices are transparent, and residents are always welcom... read more

Vanita W.'s profile image
Vanita W. 
4 months ago

It’s OK they were kool 

Business response:

Thank you for taking the time to share your feedback. We’re glad to hear you found our team friendly, but we’d love to know how we could have made your experience better. Please feel free to reach out to the office directly—we’re always looking for ways to improve and provide the best experience possible for our residents. 

Reginald B.'s profile image
Reginald B. 
6 months ago

Disappointed on how they handle business at the end on my lease. Knowing those apartments not even worth what they charge. But we live and learn. Blessings 

Business response:

Sorry for any inconvenience, we appreciate your feedback. Please feel free to contact us at (901) 883-6032 to discuss your concerns further. 

Frequently asked questions about Summer Trace Apartments

How is Summer Trace Apartments rated?

Summer Trace Apartments has a 3 star rating with 157 reviews. 

When is Summer Trace Apartments open?

Summer Trace Apartments is closed now. It will open tomorrow at 8:30 a.m.