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Parks at Treepoint
- Residential Leasing
- Arlington, TX
About this business
Location details
6601 Treepoint Dr, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
They do not fix maintenance issues DO NOT MOVE HERE!!!! Ive been living here for two years and have been having problems with my AC. Normally I'm gone but do to Covid me and my children are at home. My AC runs ALL DAY and the temp will be around 85 degrees. It does not cool down until 11 or 12 at night. When I contact the office repeatedly they've told me it just because it's hot outside and the AC can not keep up which means to me there is an issue and it needs to be fix. My sink as been leaking, someone came to fix it and ... read more
Business response:
Hello, thank you for being our loyal resident and for taking the time to share your maintenance concerns with us. We understand that a functional air conditioner is essential during the summer, and we genuinely regret if you are experiencing issues with yours. We want you to feel comfortable in your home, and we kindly encourage you to contact us at residentsupport@dayrise.com at your earliest convenience. Thank you, and we look forward to assisting you.
Unqualified maintenance personnel While the apartments are very nice the management will not send qualified people to fix issues. We attempted 4 times to get our air conditioning fixed. They sent maintenance guys that didnt have the knowledge to fix it. We spent the summer with our apartment in the low 80s. We have a roach problem. They promised 4 times to have exterminators come in. The 4th time they sent an office person with a can of Raid. So if you like hit roach infested apartments this is your place.
Business response:
Thank you for reaching out to us. We are deeply sorry if you have experienced trouble with pests and maintenance and apologize for any inconvenience this may have created. Your feedback is being taken seriously as the comfort and well-being of our guests is our number one priority. At your earliest convenience, please reach out to us at mgrparksattreepoint@dayrise.com.
Horrendous Management/maintenance I honestly have no idea who was in charge of the maintenance staff nor do I know why they were hilariously unprofessional. During my one year stay I had the A/C unit in my apartment break a total of 4 times, and when it was "fixed" I could not reduce the temperature in the apartment below 80 degrees consistently during the summer. They repaired the same thing three times which from the get go we told them was not the issue but a symptom and surprise surprise it kept breaking. There was no re... read more
Business response:
We regret that you had an unpleasant experience. Resident satisfaction is extremely important to us. Please give us the opportunity to speak with you regarding your concern, as it is hard to reach anonymous reviews. Please contact our office at 817-572-2303.
Do not move here!!! Most time it's alright. But they do not warn you or give you any heads up when construction is coming through to change the shingles or roofing. Past few weeks has been nothing but noise noise noise at all times of the day, especially morning times while everyone is asleep. More times than not, I wake up to fumes from remodeling, incessant LOUD LOUD LOUD banging from your ceiling as men repair tiles, or loud buzzing and whirring from pruning trees (which these men leave in all of the walkways so if you ha... read more
Bad bad bad The worst place ever to live..way too much over priced...no maintenance since 3 months even though i’v Been calling every now and the to remind them...everything keep break down ...no hot water...just for real go somewhere else
Business response:
We're sorry you're having maintenance issues and would like to get the issues resolved, as customer service is important to us. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the manager directly so that we can get specific details of your concerns and find a solution to get them resolved. Thank you
Don’t move here!!!!! This place is the worst! Water leaking from the walls, mold starting to form cause of the water problems, Ants/bugs coming from the walls, cabinets and drawers out of date and don’t stay together! Everything is just bad and to top it off the front lady Ashland will TRY her hardest to convince you to live here but once you are here she will screw you over!!!! For the amount of money you pay here, might as well stay at nice hotel or buy a house!
Business response:
We're sorry you're having a negative experience and will do our best to rectify this. We can arrange pest control service and put in service request for any other issues you may have. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can take care of your concerns.
terrible place Wish I could give it negative stars! I stayed for 5 years and had to leave because of the new management. It used to be known for bein a cheap and good place to stay but that's down the drain now. They charge 10x more then what the apartments are worth
No Ceiling Light Fixtures!! Y'all beware!! We just moved in yesterday and came upon a nasty surprise....nobody warned us that there are absolutely no light fixtures or ceiling fans in any of the bedrooms or the living room!! Come nightfall it is pitch black in most of the apartment, and now we are forced to go buy a bunch of floor lamps for three separate rooms, an expense that we did not anticipate. In addition there is no pantry, no microwave, and all kitchen cabinets look warped like a human skin disease. The location is ... read more
Business response:
We're sorry you're having a negative experience as customer service is important to us. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can rectify your issues.
is this a joke ? moved in around december, thought i was going to love this place. turned into a nightmare quickly. they first gave me a outdated aparment, and the manager lied and said there wasnt any more apartments available .. untill i called and acted like a new coustomer , and was promissed a upgraded freshly painted appt... went to the front off and was still being lied too.. untill i told them they LIED and i want the upgraded apartment. then the manager was shocked that i caught onto her lies. end of story ive had n... read more
Business response:
We're sorry you had a negative experience as customer service is important to us. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can rectify your issues. 817-572-2303
Frequently asked questions about Parks at Treepoint
How is Parks at Treepoint rated?
Parks at Treepoint has a 3.9 star rating with 761 reviews.
When is Parks at Treepoint open?
Parks at Treepoint is closed now. It will open on Monday at 9:00 a.m.