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Parks at Treepoint
- Residential Leasing
- Arlington, TX
About this business
Location details
6601 Treepoint Dr, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Don't waste your $ They cover up poor management by doing little events at the office to make it look like they are resident friendly. Staff has always been nice but this team is lacking in actually taking action to improve the property. I was told I would be getting an updated unit. I was moved into a filthy, falling apart unit full of bugs and never cleaned prior to move in because the unit wasn't ready on my move I'm date. But I took 2 days off work and had to choice but to move into a not ready unit which wasn't even the... read more
Business response:
Hello, we would like the opportunity to understand where we did not meet your expectations. Please reach out to us at (888) 671-3842 at your earliest convenience and we will do our best to resolve this with you.
Run For Your Life! It’s the WORST From management, to roach and fleas infestation, to long response time for orders and broken mailbox for the whole time we leased. A roach crawled on my face as I slept once. Also, I would wake up and kill 6 roaches a day. We sent in orders, fogged multiple time ourselves, leaking AC for weeks, and our car was stolen. Do not rent! The worse place we ever lived.
Business response:
We sincerely apologize for the challenges you faced during your stay at Parks at Treepoint. We're under new ownership and management and are actively working to address and improve upon past issues. Your feedback is invaluable to these efforts. Please consider reaching out to our management office directly to discuss any unresolved concerns. Thank you for bringing these matters to our attention.
DO NOT RENT FROM THEM Do not rent from the new management company! You will be disappointed. If you do, do it at your own peril. If you EVER need any help or run into any challenges in life, they will not care one bit. Having a house is the answer. Even if you have to qualify for a mortgage at a very high rate...DO IT and refinance later. These apartment management companies are just not worth your time and health.
Business response:
Hi! Thank you for taking the time to share your experience with us at Parks at Treepoint. We'd love the opportunity to resolve any issues and make you a happy resident. Please reach out to us so that we can work toward a solution. Thank you!
Poor maintenance It’s been 3 weeks and they haven’t fixed my heat, I’ve put in several requests called and emailed. My ceiling caved after rain took two months to fix.
Do not move here I've been here for almost 8 years. The roof still leaks in the same spot after reporting it every time it leaks. The AC constantly goes out because the units are almost 30 years old. My AC just went out today for like the 5th time since March, and once again they came out and said "its working outside" even though its blowing 75 degree air out. Its currently 85 in my apartment and they said they will have to come back out and look at it tomorrow....its been 2 months! The property has trash everywhere and no ... read more
Business response:
We are disheartened to read your feedback which certainly doesn't reflect our typically high standards. We understand your frustration with the AC and want to get this resolved for you once and for all. In addition, we appreciate the heads up about the maintenance of our common areas. Please feel free to contact us at residentsupport@dayrise.com at your earliest convenience to discuss these matters further. We appreciate your loyalty over the years and are eager to get this right.
DO NOT RENT HERE This place is a joke. I have had sewage pouring from my ceiling on more than one occasion. Constant plumbing issues which ended up being a tree growing up the toilet. It's loud, unsanitary and all around poorly managed. When you report, it's either not addressed or all or weeks later. Now the pipes busted upstairs (I'm downstairs) from freezing, and I have been displaced with "maybe" the ability to return next week. The apartment is stating that I must pay rent even when I can't live in the apartment because... read more
Business response:
Hello, our community has never experienced issues with sewage like you described here, so we wonder if you have our community confused with another. However, our team is actively working to address issues caused by the recent winter storm in our community. At this stage, plumbers are working daily to address damage to pipes. Afterward, we will begin repairs on sheetrock and then floors. Our leasing office will keep all residents updated on the situation, and we welcome you to reach us at mgrparksattreepoint@dayrise.com if we... read more
Terrible Complex Management never responds to or handles inquiries or concerns, manager is never available nor responds to email or phone calls. Doesn't seem like anyone at the office has a clue how to run the property.
Business response:
Hello, we appreciate your review. Please know, we take great pride in our team of high-caliber professionals, so we are quite surprised by your feedback. When you have a moment, we want to listen to your concerns in greater detail, and we encourage you to please contact us at residentsupport@dayrise.com. Thank you, and we look forward to hearing from you.
The apartments aren’t bad, the management is. This is the absolute worst property management company ever and I will make sure I leave nothing but negative reviews about this company anywhere available.
Business response:
Thank you for your review. Our goal is to provide our valued residents with a top-notch living experience, and we regret to hear that you are dissatisfied. We are eager to learn more about your specific situation so we can work towards resolving any concerns you may have. At your earliest convenience, please contact us at residentsupport@dayrise.com.
Avoid this complex. Outside of the nice location, there are no redeeming factors to this complex. I have submitted over 20 work orders over the past 3 years and my AC still does not work. It is currently 82 degrees in my apartment, my living room window has blackout curtains over it, I have 4 fans constantly running as a feeble attempt to cool off our living space and it still does not work. I have been patient, but this is ridiculous. My dishwasher still retains water if it doesn't get used at least every other day, my porc... read more
Business response:
Thank you for letting us know you enjoy our location. We are sorry to hear you have some concerns with your apartment home. When you have a moment, please reach out to us at mgrparksattreepoint@dayrise.com so we may promptly address any outstanding maintenance requests. We look forward to restoring your confidence in our community.
Frequently asked questions about Parks at Treepoint
How is Parks at Treepoint rated?
Parks at Treepoint has a 3.9 star rating with 761 reviews.
When is Parks at Treepoint open?
Parks at Treepoint is closed now. It will open on Monday at 9:00 a.m.