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Mason Park Apartments
- Apartments
- Katy, TX
About this business
Hidden gem community located close to I10 but not too close to hear noise. Close to shopping, tons of restaurants and close to many different medical offices. We are currently completing a renovation of the community and would love to take you on a tour to see all the new changes we are making!
Location details
222 Mason Creek Drive, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:30 p.m. | |
| Tue | 08:30 a.m. to 5:30 p.m. | |
| Wed | 08:30 a.m. to 5:30 p.m. | |
| Thu | 08:30 a.m. to 5:30 p.m. | |
| Fri | 08:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Roaches Parking is non existent!!! Roaches everywhere!!! It took me 4 days to move in because there was never any place to park and unload the truck. If you are not home by 3pm you will have nowhere to park. If I'm paying rent then I should have a parking space. They are more concerned about the pool than the actual apartments. They are not luxury at all. The toilet is like a training potty! The carpet is old and paint all over it! The cheap peel and stick vinyl floors are all scratched up. I reported this and they did nothi... read more
HORRIBLE!!! DO NOT LIVE HERE These apartments got a new management, Grey Star, and they are HORRIBLE!!!! Worst management team I have ever dealt with. I have lived in these apartments for over a year and they changed management in the middle of my lease. Grey Star management at Mason Park is incredibly rude, very unorganized, and don't seem to have an understanding of any computer system they use. I STRONGLY RECOMMED YOU DO NOT LIVE HERE!!!!!!
Do not move here I give this a one star. I moved here 10 months ago and everything seemed nice an clean. Until one day my roof in my living room started to leak. I took pictures and showed it to the manager within minutes. I would call every week to the front office to let them know I needed it fixed and they kept saying it would be done the next day. They did not come and fix the leak until 3 weeks later ! . I was very outraged. Office staff is very rude and unprofessional. On another occasion my garage had gotten broken in... read more
Poor help. All the employees do there is gossip about the residents. They don't help you with your issues and take forever to help out when as for maitnence.. Overall I would not consider living here. Their prices are over the roof and the apartment is not luxury at all.
Unprofessional Staff The Manager and the employees are unprofessional. Every time you have an Issue. The manager gets upset. It seems that the manager cant handle the Problems and Issues. He tries to ovoid the issue. We need a new staff. This place is getting worst.
Seen some unreasonable reviews! This is an aging (10 plus years) complex. Things are bound to go wrong. Old appliances just don't work as well as new ones. Settling occurs! Tub in my unit is not level, but it works! Kids will be kids! I remember when I liked to party too! Living next to the Katy freeway (two blocks away) will obviously cause noise. That's the price of convenience! Times are still tough! people share apartments (even if not on the lease) because they may need help. So there is going to be a shortage of parkin... read more
Frequently asked questions about Mason Park Apartments
How is Mason Park Apartments rated?
Mason Park Apartments has a 4 star rating with 366 reviews.
When is Mason Park Apartments open?
Mason Park Apartments is closed now. It will open at 10:00 a.m.