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Avalon at Chase Oaks
- Residential Leasing
- Plano, TX
About this business
Location details
801 Legacy Dr, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Excellent Property! Avalon is a lovely apartment community in a great location along a golf course. Management is doing a great job renovating and taking care of the grounds. Jennifer, the new manager is on top of things and really turning things around here.
Janay I have lived in multiple different properties, with multiple different managers but Janay has been my favorite. she goes above and beyond and shows she actually cares for us and it’s not only business. This property has been through a lot this past year with the weather and staff changes but Janay has been loyal and stuck with us during the hard times and not only pushed to be there for us in time of need, but always with a smile. I appreciate all she has done by trying to build the property and make it a nice home. Th... read more
Business response:
Wow! Thank you for taking the time to write such a sweet review. We are over the moon knowing that our diligent property manager, Janay, is doing an excellent job in serving your needs and even going above and beyond! Your recognition means the world to us and we are so proud to be part of an incredible community. We'll keep up the 5-star quality and hope that you continue to enjoy your time with us!
Avalon this is such a great place to live! Janay by far is the best manager that’s ever been here, I have lived here for a while and don’t plan on moving if she is here. She cares for her residents more then I have seen anyone else have. kayce always gives me a smile when walking into the office and helps me with anything I need, and sarah is so great too she is a energy ball! The maintenance staff always is so on top of it and goes the extra mile. this place is ran by one of the best staff I have seen and hoping it stays th... read more
Business response:
We are so pleased to read that you're having a great time at Avalon at Chase Oaks! We're delighted that all of our team members have exceeded your expectations! Thanks for choosing our community to call home.
Avalon This property is just amazing and everything that comes with it. The apartment, the pool, and all of the staff is something you won’t get at another property. Janay, you have already changed so much to this community in such an amazing way. She always make sure to keep a smile when talking with me and making sure I am taken care of. All of my neighbors adore her and we are crossing our fingers she stays for a while! Chandler is the sweetest and will always be interested in my life and will remember our conversations w... read more
Business response:
Thank you for taking the time to share with us why you love calling Avalon at Chase Oaks your home! We appreciate the special shout out of our team members for their great service and care they have been able to provide you with. As always, please do not hesitate to reach back out to us, if you were to need anything going forward. Thanks again! - The Team at Avalon at Chase Oaks
Fantastic! Great property wonderful staff Willing to work with you and genuinely care what your concerns are. Highly recommend these apartments New property manager at this property has turned this whole place around she’s wonderful!
Business response:
We are so happy to see that you are having a positive experience with us so far! We always want to hear back about how we're doing, and it's great to hear you are so pleased!
Good Place to Live I Have been living in this place from past 1 month and it is really good place. Easy access to many grocery stores and schools. price is very competitive compared with other properties in the same area. The Property management is very friendly and they helped me to resolve all my move in requests very quick. The property manager Morgan, the Leasing consultants Jordan and Courtney are really great staff members, they are very friendly and follow up personally on each issue. The maintenance crew is also real... read more
Avalon I've lived in this apartment complex for 4 years now and unfortunately it's time to downgrade(I have 2 bd) and move since having a 1 bd in Plano area is more expensive than renting a 2bd. This place is a great complex to stay. I have had no issues regarding the staff and maintenance crew. They are all friendly and will help you with everything. The units are beautiful and homey. I only had one issue and that was because of nature. Due to the rain we have received last May, my ceiling leaked but it was taken care of im... read more
RUN AWAY WHILE YOU STILL CAN! I would give negative stars if I could. Avalon management only cares if your rent gets paid on time. They don't care about the safety of their residents. For example, my roof leaked for at least a year and was never fully fixed. It was so stressful. I started dreading coming home. Nobody should ever have to feel that way. And please don't leave a generic comment asking me to call the office. We all know you hardly ever answer.
Business response:
Hi Bethany, we appreciate your feedback and are sorry to hear about your experience at Avalon at Chase Oaks. We’re dedicated to making improvements and would like to discuss your concerns in more detail. Please contact us at (972) 517-2997 so we can address this directly.
This place is the worst I would definitely stay away from this place. Manager said the pools have not been open for 3 years , they still charge a fee for it. The complex would not let me out of my lease even tho i gave multiple months to move. They are still sending me bills for things i didn't even do. Water is always out. A/c units are terrible. Manager told me the Company is to cheap to actually fix them. They never respond to repair requests and the model they show to prospect tenants is emaculate. The place you rent is ... read more
Business response:
Hi, we're genuinely sorry to hear that you had a negative experience. Our team is dedicated to ensuring the happiness and satisfaction of all our residents, and we would like to resolve any issues you may have encountered. Please reach out to us at (972) 517-2997. and we'll be more than happy to discuss your feedback further and find ways to turn your experience around. Your satisfaction is our top priority.
Frequently asked questions about Avalon at Chase Oaks
How is Avalon at Chase Oaks rated?
Avalon at Chase Oaks has a 3.4 star rating with 319 reviews.
When is Avalon at Chase Oaks open?
Avalon at Chase Oaks is open now. It will close at 5:30 p.m.