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Wray North Dallas
- Residential Leasing
- Dallas, TX
About this business
Location details
18749 Marsh Ln, Dallas, TX, 75287, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Look Elsewherw At first glance, the negative reviews should keep you away from this place. I have tried to rent at this apartment complex. My application was denied within a day due to them stating the rent to income was unsatisfactory and that my employment history was unsatisfactory or insufficient. If you don’t have all the paper work they need within one day they deny your application. It’s already bad enough that you have to put 215$ up front and it’s non refundable. Once you have paid that. It’s no longer a warm welcom... read more
Business response:
Hello, thank you for your interest in our homes. We are glad you have been impressed by our clean community. However, we apologize if your experience with our team was less than positive. What you have described does not reflect our commitment to exceptional customer service, and we would like to learn more about the experience. At your convenience, please contact us at residentsupport@dayrise.com so we may speak in-depth.
Look Literally Anywhere Else I’m moving out of these apartments in a few days and it could not happen soon enough. I’ve lived in two separate units here and both have been dreadful. The first was a two bedroom one bath. I had loads of issues including a dish washer that didn’t work the majority of the time I lived in the unit. When they finally replaced it, they installed it crooked and the issue the first one had came back. The first apartment would also flood during rain, to which management shrugged at and said “it happen... read more
Business response:
We truly appreciate your candid feedback which alerts us to areas in our community that may need improvement. We regret your disappointment, especially involving any service-related concerns. We also noted your suggestion about ensuring the maintenance of our amenities and issues with your apartment's A/C issue. We apologize for any inconvenience and thank you for helping us ensure our current and future residents are happy and satisfied here.
AVOID AT ALL COST I moved here two years ago and have yet to have a good experience. Management is unhelpful and rude. Maintenance is a joke and the apartment, looks gorgeous when you first move in but after a day or two you start seeing loads of issues. Flooring tiles or whatever they use, coming up and not being installed properly, foundation issues and water damage from flooding during rain. Broken appliances and doors that don’t match. Paint drips every where. Uneven walls, uneven doors, uneven windows. One thing after t... read more
Business response:
We're sorry to hear that you've been less than satisfied with so many aspects of the community. Most of all, we apologize if you have been made to feel that our team is apathetic to your concerns as this was certainly not our intention. We take maintenance related issues very seriously and if you are still experiencing this problem, we would strongly encourage you to contact the office so we may begin developing solutions. Recently we have been tackling a few maintenance projects around the community, we thank you for bearin... read more
RUN FAR, FAR AWAY FROM THESE APARTMENTS! THEY LET MOLD AND MILDEW GROW WITHOUT FIXING FOR OVER 3 MONTHS! THESE APARTMENTS ARE AWFUL! If I could leave ZERO stars I would. Don't let them fool you. I lived here for 2 years and always paid my rent on time. I noticed there was a really unpleasant musty smell and the baseboards were turning brown and bubbling out. I let them know about the issue. The only thing that they did was have a leasing agent come look at it. She said she would schedule someone to come handle it. Nothing ev... read more
Review!! I’ve been living here for the past year, my contract will be up on October and the sad part is that the apartments are really nice but maintenance, and other stuff really sucks here which is why we are not renovating our contract. First off when we were moved here back in September the front desk lady did not explain anything we had to ask every single detail because she was just not informative. They didn’t even let us see our apartment nor did they ever offer to show us! The only reason we new what they looked lik... read more
New company take over (June 2017) 3 different management companies took over while I lived here. The first two were fantastic. I didn’t even realize new companies had taken over because it was so seamless. However, when DayRise took over, it was horrible. They shut down the website without telling anyone, so everybody who used that to pay rent were charged late fees because they claimed they informed us. It took multiple residents coming in with the letter they had sent out to prove that they had not warned us about this or ... read more
DO NOT MOVE HERE Avoid! Avoid! Avoid! Please read this review and take it seriously. Don't move here. Please don't move here. Let me spare you the nightmare. This is an awful apartment complex. The staff is horribly rude and inconsiderate. Management has changed several times. No one can seem to get it to run smoothly. Don't be fooled by the square footage of these apartments for the rental price. The bedrooms are small but the living rooms are huge. The closets are tiny. There is no pantry in the kitchen. There are serious ... read more
Business response:
We're sad to hear that your experience at Marsh Creek was not pleasant. This is definitely not what we hope to hear from our customers. Thank you for sharing your experience and we hope we can have an opportunity to discuss with you any unresolved issues. Please call us or stop by the leasing center to discuss this matter further. Thank you for taking time to write a review.
Frequently asked questions about Wray North Dallas
How is Wray North Dallas rated?
Wray North Dallas has a 3.9 star rating with 435 reviews.
When is Wray North Dallas open?
Wray North Dallas is open now. It will close at 6:00 p.m.