This profile has been claimed by the business owner or representative.
The Washington
- Apartments
- Arlington, TX
About this business
Location details
707 Washington Dr, Arlington, TX, 76011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
**PLEASE READ I WISH I WAS WARNED ** Since the day I moved in, I have seen roaches and lizards,the doors are poorly sealed. The AC units go out, the water doesn’t get hot. Everything is outdated and painted over. There have been two major shootings in the past month. Maintenance is horrible and parking is not available and you will get towed apartment from hell. Please stay away!!! They make it seem nice because, the model unit, then you actually get an outdated roach-infested apartment.
Business response:
We're sorry this has been your experience with previous management. Our new team would love to help make your living experience a great one moving forward. We hope you’ll give our team this opportunity and ask that you please come by our office at your earliest convenience or give us a call at (682) 628-0125.
Unbelievable!!! This place is poor because first off my car is registered and they still towed my car that’s costing me $322 because they dnt have enough parking by my unit so I parked in the reserved visitor parking and after it was towed the apartment office told me that it is first come first served on parking so I could park anywhere else on the complex property like around the corner or in another area that is out of sight of my unit . That’s crazy why the hell do we register our vehicles if it’s first come first served... read more
Be ready for constant headaches I am a really patient person and try not to put things that could hurt a business. I was shown a different apartment and ended up getting something different, I was okay with it since I was in a rush and it didn't look too bad. I have moved into this apartment for 3 months now and have requested few things to get repaired, it took the guest bathroom ceiling to start leaking for 2 weeks for them to come fix this, and they ended up messing up the ceiling while fixing this and haven't bothered to... read more
ROACHES!!!! Roaches everywhere. In the walls. In my restroom. Kitchen. Room. They handed me the keys while there is a roach infestation. I’ve only lived in here two days and don’t know what to do. I need help. How do I get out of this situation
Do Not Move Here These apartments have bad communication, it will be a month that I have been here on the 30th. My unit runs off a boiler the hot water goes off every week. The staff in the front office is no help to the residents. They fixed the gates that were broken but didn’t give the residents the gate code. My second night in the unit I discovered my guest bathroom toilet was broken. Horrible place to move don’t waste your money.
DO NOT MOVE HERE The worst decision I’ve ever made was moving here. I would advise anyone that is looking to move here to reconsider. You will never have water, they cut the water off with no notice sometimes for days . Also people vehicles have been stolen. Don’t believe them when they say they are working on getting the gates fixed it has been that way since November 2018 and I’m sure before that gates are open 24/7 for anyone to come in. Management at this property is not helpful and you will constantly have to put in req... read more
Business response:
We apologize and appreciate you taking the time to leave us a review. We strive on customer service and are disappointed your customer experience has not met our standards. Please come in and visit with us in the office to discuss ways to help eliminate and and all issues or contact us at: customerservice@karyamanagement.com.
DONT MOVE IN Moving in was ok, upon arrival to my new apartment there were a lot of stuff that had to be fixed. Microwave had a hole in the wall and not plugged, dishwasher leaked into my kitchen, toilet was clogged, bulbs were broken and some exterior decor was off. Took them about 2 weeks to fix everything. Office ladies are nice but take FOREVER to help you with ANYTHING. You always have to be the one to call them and they always say they will call you but never do. I moved out in October and still haven't received my dep... read more
Business response:
We are working everyday to better our community and improve it. Although we know this, we also understand that this is a large property and issues arise. We want to help, and ask you to come in and please visit with our Manager today so we can both design a plan of resolution.
Current Resident Horrible experience living here. The management is pretty much useless. I have been having problems with my maintenance man who walks into my apartment with no notice and leaves without leaving a notice. There has been a water problem for months that they haven’t fixed and the maintenance harasses me late at night/early morning. Sometimes I fear for my safety living here! They even tried to teach me how to take a shower instead of finding wherever the leak is coming from... PLEASE! It’s very disconcerting wh... read more
Business response:
We are working everyday to better our community and improve it. Although we know this, we also understand that this is a large property and issues arise. We want to help, and ask you to come in and please visit with our Manager today so we can both design a plan of resolution.
Unfortunate Experience I wish I could have super positive things to say. The fact is, the response time to maintenance, the mixed up documents and hoops I’ve had to jump through to clear up issues that were not my fault, the fact that I did not receive the apartment that I was told would be mine and that I walked through prior to leasing, the smells from neighbors smoking God knows what, the lost packages, etc... I will be finding another place to lease. What I will say is that while things can be disagreed upon between myse... read more
Business response:
Please come in and visit with us personally. We want to help but need your help in doing so. We look forward to seeing you in the coming days. We thank you in advance.
Frequently asked questions about The Washington
How is The Washington rated?
The Washington has a 3.5 star rating with 572 reviews.
When is The Washington open?
The Washington is closed now. It will open at 9:00 a.m.