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The Morgan
- Residential Leasing
- Austin, TX
About this business
Location details
1801 Wells Branch Pkwy, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Run while you can I am so surprised and actually got fooled by this high rating at apartments.com I lived here for 10.5 months, we actually thought about breaking our lease many times after month #3... I’ll bullet point the issues below: - there is only 1 useful person on the management team. If you have signed a lease, you better hope she’s there until the end of your lease. Everyone else is either rude and condescending or useless and doesn’t care. - when you move out they ding you for things that you didn’t do or would be... read more
Business response:
To whom it may concern, We apologize that you had an unpleasant experience. Please feel free to contact us at the leasing office if we can address any concerns or questions you may have. Sincerely, Chardonnay at Wells Branch Staff
The Worst Management Ever! It seems a nice neighborhood at the beginning but the buildings are so old, the cabinets are dirty. I was living there 2 years. after the first year I decided to move from one bedroom to a 2 bedroom apartment But they charged me $175 for the odor or smell of the food in the apartment, because they couldn't find any thing else! And this is while I cooked or fried most of my food on a little electrical stove in the balcony! I kept the apartment so clean, I never had a pet or baby or gusts! I never wa... read more
Business response:
We are sorry to hear that your experience a Chardonnay was less than stellar. Your comments have been given much consideration on what should be done in the future. It is our hopes that you are happy in your new home. Sincerely, Chardonnay at Wells Branch
Becarfule Staff is nice till you move in and notice how nasty old this property is. My appliances were the oldest I've ever seen!! Sliding door never locked and was off level so leaked air. Mold I'm cabinets and washer and dryer are from the 70's and shake the whole building literally. They ruin your clothes! Had my niece come to live with me ( she's 13 years old) and I was told to get a court order saying she is staying with me. Then got an letter saying I had an unauthorized guest staying with me. But they dont wanna let m... read more
Business response:
To whom it may concern, We apologize that you are having this experience. Please feel free to contact us at the leasing office so we can properly address any concerns or questions you may have. Sincerely, Chardonnay at Wells Branch Staff
They could do a lot better The location was great, but when you get into the actual apartments, everything was out dated, paint, door and appliances were cheap, and start to wear down easy, but they were flexible on rent and gave residents up until the fifth to pay before you pay late fees.
Frequently asked questions about The Morgan
How is The Morgan rated?
The Morgan has a 3.1 star rating with 431 reviews.
When is The Morgan open?
The Morgan is open now. It will close at 6:00 p.m.