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The Catalina
- Residential Leasing
- Lewisville, TX
About this business
Location details
998 Bellaire Blvd, Lewisville, TX, 75067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
changes galore This apartment is a great size. I see no bugs Management has its issues. Keep raising prices but make no improvements.
CHEAP, OLD, DIRTY, NO INSULATION DO NOT MOVE HERE YOU CAN DO BETTER FOR YOUR MONEY I PROMISE! I have lived here for a year now (will be moving very soon!) and I have had nothing but bad experiences. The actual apartment is always cold/hot depending on outside weather because the windows are not sealed properly. Your A/C bill will be crazy high because if it is set on auto it will run 24/7. The walls look like there has been water damage that was never addressed and just painted over it. I had a big problem with bugs and roac... read more
Business response:
Thank you for bringing your concerns to our attention. Our sincere desire is to provide our residents with a pleasant living experience, and we sincerely apologize if we missed the mark with you. We want to learn more about your specific situation and encourage you to contact us at residentsupport@dayrise.com so we may involve our maintenance and pest-control teams. We appreciate your time, and we look forward to reviving your confidence in our community.
DONT MOVE HERE I BEG OF YOU!! The first week me and my boyfriend moved it, things were falling apart! The bathroom door started to hang off the hinges and the handled to the freezer complete broke off! The counter tops in the kitchen started to come up! Everything looks like it was put together with a glue stick! Horrible paint job as well. You can tell they paint over ALOT of stuff on the walls. One time I was doing my laundry on the property I walked out from the unit and I saw a resident half naked peeing between two dump... read more
Business response:
Hello, our residents frequently commend us on our clean, pest-free homes, and we deeply regret if you experienced anything less. We are eager to speak with you directly to address the issues you've raised here and take corrective action. Since this review is anonymous, we are unable to contact you. We encourage you to please reach out to us with your details at residentsupport@dayrise.com. Thank you in advance for contacting us.
Roaches everywhere Don’t live here. My apartment wasn’t ready the day I was supposed to move in, I walked in on the guy painting with the AC off , 110 degrees in the apartment. My things were infested with roaches the second day. They told me I have to deal with pest control. Many times they said they sent them and did not. I demanded another apartment from corporate. Staff is horribly rude and they don’t care about anything but their commission. Dayrise is a joke. Everything in all the apartments is completely falling apart... read more
Business response:
Thank you for sharing your feedback and alerting us to these concerns about your experience. We're sorry to hear that you're disappointed and can assure you that your comments certainly don't reflect our typically high standard of service, especially regarding the move-in readiness of your new home and pest control measures. We'd like to resolve these once and for all and ask that you contact us at residentsupport@dayrise.com so we can restore your confidence here.
Worst apartment I've ever lived in by far!!! Ridiculously slow to fix maintenance issues... Management doesn't return calls and unless you go to the office and document issues practically threatening to report the complex they won't lift a finger to help. Parking is a nightmare if you arrive home after 7 pm! My overall payment has increased $100 each year I've lived here and the apartment itself only becomes in greater disrepair. Anywhere has got to be better than this place, especially for the price paid!! I would give zero... read more
Business response:
Please accept our apology for a less than wonderful experience. We always strive to keep our residents happy, and we're regretful this was not the case for you. Please give us a call at the office if you would like to discuss your concerns in further detail. Thank you, The Catalina Team
INFESTED WITH BED BUGS As a new resident of Catalina on Bellaire, I moved to apartment 22**, on March 11th. For my surprised, on March 13th, my mother and I woke up full of bites. Not knowing what happened to us we both went thought our clothes, sheets, towels looking for signs of anything possible. On my mattress I found a bug which I got it and placed on a ziplock. On the following day I found a few bugs on the wall. Still not knowing what kind of bug that was, I got them and placed on a ziplock so it could be identified l... read more
"One star and a half" " I have been living 2 years already in this complex. First year was ok. second years some changes: property owners,management, staff. Poor maintenance service, not enough parking for residents who own more than one car. I got one of my vehicles towed and i had to pay to release it, that should not happen in a place you pay for living! Planning to move out next year, after my lease expire "
Frequently asked questions about The Catalina
How is The Catalina rated?
The Catalina has a 3.9 star rating with 272 reviews.
When is The Catalina open?
The Catalina is open now. It will close at 6:00 p.m.