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The Brittany Apartments
- Apartments
- Fort Worth, TX
About this business
Location details
5801 Bridge St, Fort Worth, TX, 76112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
HORRIBLE MAINTENANCE MY AC has been broken since 7/19 and no one has fixed it. There are apparently only 2 maintenance guys and they just keep adding freon without actually fixing it. They refuse to credit for the unreasonable high electric bill, saying it is my responsibility to turn off the AC if it is not working. This is unacceptable. I only moved in here like 4 months ago too. Just terrible
Business response:
Hi Court, we’re sorry to hear about the ongoing AC concerns you’ve experienced. We understand how frustrating this must be, and we’d like to work with you to find a resolution. Please contact us at (682) 301-1514 so we can address your concerns directly.
DO NOT MOVE HERE Move-in was a disaster from the start. No one showed up to the office on my scheduled move-in day. I waited hours before a leasing agent (who wouldn’t stop complaining about being there on her day off) finally helped me. They tried to get me to sign the lease before even seeing the unit, and after pushing back, I found out the unit had roaches—something they claimed was being treated, but clearly wasn't. Everything about the leasing process was chaotic and unprofessional. It was supposed to be digital but en... read more
Business response:
Hi Alicia, we’re truly sorry for the difficult experience you’ve had—from the disorganized move-in to the pest issues and lack of timely support. We sincerely apologize for the frustration this has caused. Please reach out to us directly at (682) 301-1514 so we can take immediate steps to address your concerns. Thank you for bringing this to our attention.
Units are nice everything else isn’t Good location. Good looking apartments with high ceilings. Reasonable rent prices. Maintenance takes forever to handle requests (they’ve changed their staff like 4 times in the past year and it keeps getting worse). Took them a few months to get rid of the raccoons in my air duct and fix the duct. The gym SMELLS like something died inside (might be one of the many rats that are in and around the property). The gates almost never work. Pet shower doesn’t work. Elevators often don’t work. B... read more
Business response:
We are disheartened to hear about your experience here in our community. We'd like to resolve these issues for you as quickly as possible. Please call us at (833) 812-3729 so we can work towards a solution. Thank you and have a great day.
Do Not Recommend Horrific and disheartening experience; current resident, will be paying to end my lease as soon as possible; roaches, water has been shut off for repairs 5 times since moving in a month ago; subpar 'updates' which really just consist of 100 layers of paint, cabinet fronts and new floors put in to get rid of carpet; bait and switch apartment prices, ridiculous add on fees for 'amenities' that really do not exist; zero communication from property or corporate with issues; not a person to leave cruddy reviews b... read more
Don’t move here Currently live here, have not had hot water since before Christmas boiling water e wry night to give my kids baths, no pest control even though you have to pay for it every month, these people are a home stay far faraway
Verified Renter I don’t recommend anyone to move here. They don’t fix anything & don’t care about any of your concerns.
Don’t do it! This property does not look this good. Area is horrible. Staff is horrible. Hidden fees monthly.
Don’t move here Please don’t move here ! Bugs bugs bugs did I say bugs and I miscellaneous charges when rent is due it’s just a 0 for these apartments the list can go on it’s awful ?? and I will not renew with them
Verified Renter I would not recommend Bridge Hollow. There is no security to assist with the consistent crime and the staff is horrible to the residents.
Frequently asked questions about The Brittany Apartments
How is The Brittany Apartments rated?
The Brittany Apartments has a 3.3 star rating with 343 reviews.
When is The Brittany Apartments open?
The Brittany Apartments is closed now. It will open tomorrow at 9:00 a.m.