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Jaxon Apartment Homes
- Residential Leasing
- Arlington, TX
About this business
Location details
2502 Burney Oaks Ln, Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Jamie is a breath of fresh air!! So, The Jaxon Apartments are honestly a pretty good spot if you’re looking to live in Arlington. The location is very convenient you’re close to tons of shops, restaurants, and it’s easy to get to major highways, which is a huge plus if you’re commuting. The amenities are what really shines. There’s a nice pool area, a decent gym, and even a clubhouse where you can hang out or get some work done. Parking has been no issue, which I know can be a dealbreaker for a lot of people. The staff is su... read more
Business response:
Hi, we appreciate the kind words about our community! We hope that you'll continue to call Jaxon Apartment Homes home for years to come. As always, feel free to reach out to us directly if there is anything additional we can do to improve your experience here with us. Thank you!
great 2 Years Cozy,close to work and my sons school and never had a major issue with anything,love the time I been living me!
DO NOT LIVE HERE!!!! I wish I could give it 0 stars! THE ABSOLUTE WORST APARTMENTS IN THE UNIVERSE. Do not live here!!!! Fair warning! Roach infested. Staff horrible & do not help. Maintenance half do a job or never show up! It's terrible. Old and outdated. There are homeless people who live on the floor for free, right outside your door. Trash and dog poop everywhere you step. Just save yourself the time and money!
Business response:
Hi, I'm so sorry to hear about your experience. We take pride in our residence safety and comfort and clearly can see that we could have done much more to provide you a better experience. Please reach out to us at (888) 390-1167 - we remain committed to providing the level of service you deserve, and want to work with you to resolve it.
RUN if i could give them 0 stars i would. let’s start from the outside in. the property is filthy looks like you’re in the slums. move in and you already have roommates(roaches). i’ve asked 1 too many times for them to spray or move me and they refuse. i want out.
Business response:
Hi, we're sorry to hear that. We value our residents and your satisfaction is utmost important to us. We'll do our best to address this matter as soon as possible. Please reach out to us at (888) 390-1167 - we remain committed to providing the level of service you deserve, and want to work with you to resolve it.
Office manager Jamie rude They have gone under new management and replace the state with a rude new manager. I have to call for hours to get help. My power has been out for hours and I was given no notification. When I called I was told it would be back on soon it was a quick maintenance issue that was hours ago. When I go to the rental office Jamie rudely questions me on why I opened my refrigerator, as if I don’t need to eat. And never once Apologize for the fact that my power has still been out hours after they said it wi... read more
DO NOT COME HERE!!!!!!!! WORST APARTMENTS EVER!!!!! BAD CONDITIONS!BAD OFFICE STAFFING! I DIDNT GET A MAILBOX KEY UNTIL LIKE AROUND 3 WEEKS AFTER I MOVED IN, These are not even “Luxury” apartments but they want to charge $ like they were. Vomit in my hall way. The website doesn’t even work to put a maintenance order, Doesn’t feel like a save place to live at. They assigned me an unit and days before my move in date they said it wasn’t going to be ready and re-assign me another one without the the description that I told them... read more
Business response:
We are so sorry to hear that you have had this first impression of us at your move in, this is definaly not the norm here at Jaxon at all. At any Ashland Greene Community we always try to make sure each new move in is a pleasant and peaceful experience. As everyone has experienced this year, our supply lines & continued delays in construction getting news units completed has defiantly caused some hardships for us all, but we never want those difficulties to carry over into our clients lives. I hope that you will reach ou... read more
plan on leaving I just recently moved here and I have not had ac or working hot water at all. It’s about to be a month of me living here and I’ve been forced to sit in a apartment that doesn’t get any cooler than 80 degrees and have freezing cold water. When I moved in I let the leasing office and maintenance team know and little has been done about it. I’m very disappointed and plan on leaving this place very soon
Business response:
We apologize that you had a bad experience with our property. We are doing our best to improve our management and property so that future residents do not have a similar experience. After a lot of hard work, the water issues our property was experiencing have been fixed. We promise that we do take your concerns seriously, and we apologize for making you feel otherwise. Please call us at (682) 321-7051, we wold love to talk to you about how we can make it up to you!
DO NOT MOVE HERE! There is no hot water!!! We literally just went 7 days without hot water, just to have it work for only 4 days and stop working again. The only way to get any response from the office is to physically go down there. No one answers phone calls or emails. I’ve even contacted the management office that runs these apartments and NOTHING was done. Do NOT move here. At least once a month the water is off, or there is no hot water. At this point I’m really ready to break my lease and find something else. That way ... read more
Business response:
Hi Ria, we are sorry to hear your experience with us hasn't been the best, we know how frustrating this was for our residents, which is why we turned our focus on getting this issue fixed. The hot water problem is finally resolved and you shouldn't run into any more problems getting hot water. If you are still running into issues with the water, please call our office at 682-321-7051.
Run! I mean it’s a beautiful property. But it’s poorly ran. Rent is too high for the service you receive. Maintenance don’t know how to fix anything and the payments you make to your account “disappear,” and management can’t find it. This property was doing well with the prior management, Ashland Greene though, I don’t know what’s worst, their office staff, their maintenance or their corporate team.
Frequently asked questions about Jaxon Apartment Homes
How is Jaxon Apartment Homes rated?
Jaxon Apartment Homes has a 3.3 star rating with 347 reviews.
When is Jaxon Apartment Homes open?
Jaxon Apartment Homes is closed now. It will open at 9:00 a.m.