This profile has been claimed by the business owner or representative.
Aspen Village Apartments
- Apartments
- Tuscaloosa, AL
About this business
Location details
2201 E 48th St, Tuscaloosa, AL, 35405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible absentee management. The property manager has no authority to assist or help tenant with easy issue. She should. The company should also work with a long time tenant. 14 yrs or so. I have a medical situation, and on March 4 I was rushed to emergency surgery. I knew rent was due and called. I was not able to pay until I got out, on 7th. That is only a 10% fee, not 15%. AND I produced documentation and left at both local and main office. Have been to main office twice. I am not willfully "violating my lease agreement.... read more
Business response:
Thank you for bringing your concerns to our attention regarding the flooding incident on Sunday, April 27. We sincerely regret the disruption this caused for you and your child, and we understand how stressful and inconvenient the situation was.Our team responded to the emergency call as quickly as possible, and it was confirmed the flooding resulted from a water heater in the unit above yours. We acknowledge this was not due to any fault of your own, and were truly sorry for the impact it had on your home and peace of mind.... read more
Sealy management only gives you one way to file an application for housing and that is through an awful biometric recognition system. I am attempting to use an ID that is VALID with a picture from about 8 years ago and their system will not recognize that I am the same person on the ***
Business response:
We are sorry that you are having issues with the ** validation system. Please call the community manager where you are applying. They are trained to have the solutions to such problems. If not, please call the Sealy Management Company office at ************ and our leasing manager, ******, can help you through the process.
I have lived at ************************** for over 23 years. I am not sure when this apartment building was built however I suspect the same carpet which is indoor/outdoor type is over 30 years old OR LONGER!! Recently I acquired a cat. My effort to be honest and declare such to the Local Management office including incurring the required pet deposit was meant with an astronomical unconscionable, outlandish fee of $450.00. Other residence in this building were charged between $350.00 and $375.00. I cannot in my right mind (... read more
Business response:
We are sorry that you found the pet fee to be an economical strain when you registered your cat. The pet fee at Executive Lodge has been $450 for over a year, and we would have gladly explained the Pet Addendum had you asked. You have lived at Executive Lodge for quite some time, and we appreciate tenants such as yourself who make our apartments your home. The manager on site says that she has offered to replace your carpeting, but you did not want to go through the process of packing up your things at that time. Why dont we... read more
I visited a property in Huntsville and after meeting the a wonderful leasing specialist who as an incentatiive expressed the unit would be updated with laminate flooring in main areas, hallway, and new carpet (bedroom) and appliances, I decided to apply, unfortunately that is where my nightmare began. After not hearing from anyone, I went by the leasing office and they claimed the company used to screen appliacnts sent a report to them indicating my SSN number didn't belong to me (this was absolute nonsense), I didn't have a... read more
Frequently asked questions about Aspen Village Apartments
How is Aspen Village Apartments rated?
Aspen Village Apartments has a 3.4 star rating with 143 reviews.
When is Aspen Village Apartments open?
Aspen Village Apartments is closed now. It will open tomorrow at 8:00 a.m.